11-15-2012 03:46 AM
I recently bought Seagate Go Flex 2TB Wireless Home drive and installed it on 3 computers at my home and it was working fine with my home network.
Recently I bought a Netgear N600 router and attached it to my modem and also attached my hard disk to the router aswell. So now when I am connected to my home netwrok via my modem my hard drive is on remote access but I am unable to access its contents. When I launch seagate share it never opens.
Now I have tried connecting from my office as well on remote access but the drive doesnt open at all... Please help me immediately as i really need to access my hard drive remotely!
11-15-2012 11:59 AM - edited 11-15-2012 12:10 PM
What is this Seagate Go Flex 2TB Wireless Home drive of which you speak? Afaik the only wireless drive is the Seagate Satellite, but I don't think they come in 2TB.
If we are talking about the Goflex Home, check that UPnP is enabled in the router.
Test Port forwarding http://support.goflexhome.hipserv.com/en/router/te
Try re-booting the router and the GFH.
(I am assuming that when you are connected to your LAN the GFH is working OK and it is just remote access that isn't)
ps. if you need remote access to your files I recommend ftp - it is faster and more reliable than http access
11-15-2012 12:38 PM
I have tested the ports and all of them are closed.
But in Network Services of GoFlex Home's Administration area , I have selected yes for both Enable FTP access to your local LAN and internet.
Now how to open the ports that are closed?
11-15-2012 05:43 PM - edited 11-15-2012 10:17 PM
That is why you need to enable UPnP on your router, to allow devices to configure ports.
The alternative is to manually set ports. A link on the test port forwarding page should show how to do that on Netgear routers
Edit: The link isn't where I said, here it is http://support.goflexhome.hipserv.com/en/router/ne
01-28-2014 11:25 AM
I have port forwarded all the appropriate ports 80, 443 , 22 and 21 out of which all but ftp are avaialable, I have set my DNS servers correctly, and selected no for auto ip, but I still cannot remotely access my seagate goflex 1tb drive, everytime i try to access it on seagateshare.com it said signing in, then it just goes back to the sign in page again and refuses to sign in
01-28-2014 12:12 PM - edited 01-28-2014 12:13 PM
khanage30; that sounds like a browser issue.
A server problem or GoFlex Home/router incorrect configuration would give some error message.