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nickxl
Posts: 2
Registered: ‎07-22-2012
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GoFlex Home - Dashboard does not find drive

I have connected my GF Home to a N750 NG router and can see the drive via the nw mapping. The UPnP is switched on and the LED's are steady green and white. The Dashboard application, when installed, tries to find the GP Home drive, but can not see it.  Can anyone help please as the Seagate help and Q&A is rubbish. Not reall impressed with Seagate as a product from this simple experience.   Nick

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kenji57
Posts: 504
Registered: ‎04-13-2012
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Re: GoFlex Home - Dashboard does not find drive

Hi again nickxl

 

You can try the Seagate troubleshooter here http://knowledge.seagate.com/articles/en_US/FAQ/215555en (click view flash guide) 

But to be honest the troubleshooter is mostly pointless and ends up suggesting installing without the dashboard anyway after a bit of token dicking around to waste time.

 

You can install without the dashboard, see this http://knowledge.seagate.com/articles/en_US/FAQ/218551en?language=en_US

 

 

The dashboard doesn't seem to do anything useful even if you get it installed. For example there is a link to "Add other computers" but when you click it just tells you that you can't and to go to the other computer and install the software. Other links just fire up the web browser interface which you can access anyway by typing //goflex_home/ into a web browser( or //yourGFH_IPaddress/)

 

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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)