01-21-2012 09:13 AM
First apologies if this replicates past questions, I tried a search but was unable to locate the problem.
Second, the problem and parameters (with apologies in advance for naive language, etc).
A few months ago I bought a GoFlex Home unit for wireless backup - at home, but only just got around to installation.
I have been unable to successfully use it as while it is properly connected to my home network (lights green and white, pings fine as per troubleshooter; looking for the GoFlex on my standard Win7 network window I see it fine and can click, although it asks for a user name and password, neither of which I have since I have never set it up) neither dashboard nor direct access as described successfully access.
I am operating off of a Thinpad T410s running Win7 Professional, and am using Firefox 9 as browser. The homenetwork has a LinkSys route (model WAG354G (EU)) and has otherwise functioned fine.
On the later, entering //goflex_home generates an internal server error message
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.</p> <p>More information about this error may be available in the server error log.</p> <hr> <address>Apache/2.2.3 (Red Hat) Server at goflex_home Port 80</address> </body></html>
I am at a loss as how to fix this.
10-17-2013 03:15 AM
I see this was posted in 2012 ?!?!?! and there is no answer or??!?!
I have bought the same product and experiencing same problem. I have same setup William except my router is different but OS is same and failure identical......
I can ping Goflex_home and I can see it in windows, however I can not connect through the browser. I have followed all recommendations from manuals, with software and without software but nothing works.
What is going on, has Seagate lost interest in the product and the customers buying the product? Have I wasted my money on a seagate product?
10-17-2013 05:42 AM
Thanks for your participation in the our forums so far. Please remember that this is an online community where many of the responses come from other users, such as yourself. The forum is not a replacement for Customer Service. Seagate representative do from time to time come to lend a hand answering posts but not necessarily on a continual or frequent basis. To get the issue you described in your post resolved, your best bet is to contact Customer Service directly either by phone or email.