11-25-2010 01:57 PM
I have had a 1TB Freeagent GoFlex Home drive for the past six weeks, chosen because it says on the box that it is for PC & Mac and it suggests easy setup and wirelessly accessible files, but does it? Well in my view you should be able to plug it in to your router and within a few minutes it should be visible as an external drive and then accessible using wifi or ethernet or is that too simplistic?
Well it would seem there is a better way, or so Seagate would suggest. You can plug it in and load some bizarre software that separates you from your drive. OK it will cleverly allow you remote access but not always direct access to the drive on your desk. I use a Mac, most of the time, but find that I cannot format the drive in anything but NTFS or FAT32. In finder I only ever see the drive as shared places. I can not see the drive in disk utility therefore can not format it to my choice. I can not even find it from my Linux netbook. I set it up to use Time machine to backup my Mac, which it did for a couple of weeks, then the folder disappeared, to be replaced by a mysteriously reduce file capacity but no way of finding where the file could be found or lost. I then frealised that the the GoFlex agent decided that Firefox was my default browser and that it would add an unrecognisable string to my URL and could therefore not access my files. If I deleted the extra string data, yes I could access it, but as I had changed my default browser to Chrome why did it insist on using Firefox? I then deleted all the files from the drive and reset the drive but the long reset option did not reset the drive to factory settings but retained some of the previous data by which time I realised that I did not own this drive but it had borrowed me to play with.
What is simpler than providing a network drive that you plug in to a router and is seen as just that, an external drive? If I want remote access I can either use VNC or buy something else and preferably something that works.
Incidentally you are provided with free backup software (Memeo?) but it is a trial edition for 30 days and having set it up to back up my computer and left it running for 24 hours with no completion I decide that It was not what I needed either.
In conclusion I should say that if I had known how it works I would never have touched it but at present it is useless.
One good function is that it does shut down after about 15 minutes of inactivity and it is very quiet.
Perhaps Seagate could email me to advise how I can get a refund without having to pay to return it to you at my expense, after all I bought it in good faith and it simply doesn't work.