08-20-2012 12:51 AM
I have recently purchased Goflex Home Network storage. The setup is unable to detect the drive. I have tried all possible things i.e.. As per the troubleshooting guide the lights etc are fine. I have also done a factory reset of the firmware in the drive. I am out of wits and patience to solve this problem. I tried it on a machine with XP and win 7. Nothing seems to be working for me. I tried to install it directly without the CD through the link "//goflex_home" but the link is not opening.
Somebody please HELP!
Attached is the error.
08-20-2012 02:50 PM
Check your firewall is not blocking network access to the drive.
You should be able to connect to the web interface with //goflex_home/
08-21-2012 12:21 PM
Before trying httpd or samba services, I suggest you verify that the GoFlex Home is getting an ip from your router and that it is pingable. Definitely step 1.
Let us know.
08-21-2012 02:19 PM
OP did say that the lights are fine as per the troubleshooting guide, which suggests that the GFH is connecting to the router correctly.
Can't hurt to check though.