GoFlex Net & GoFlex Home

[hazelglow]

OK, so I've just bought a goflex home 2TB.

Have just been through the entire configuration process for setting it up without using the built-in software - as per the "GoFlex Home - Installing Without Dashboard [218551]" process.

It all completed successfully.

However, when I try to login to the device, it simply doesn't work - it just reverts to the blank login page after I type in my username & password.

I know my username and password are correct, because Windows asks me for them when trying to access the device's files within Explorer - and that all works fine.

I am really annoyed that I can't get past the login page!  I really don't want to have to return this thing because it's so useless from the get-go.

If anybody can help that would be much appreciated.

Yes, I have already tried resetting the device and going through the entire configuration process again.  The login page still doesn't work after doing all this again.

Thanks!

[Joe654321]

I have exactly the same problem.  Hope someone comes up with a solution or I'll have to return mine for a refund.

The setup process is awful:

- It insists on its own standards for password complexity - I don't want to include a digit in a password on my home network.

- It insists on an email address.  Why is this needed to use a disk on a home network?

Not everyone wants the "pro" features or the ability to access a home drive over the Internet.

[hazelglow]

OK, no response from Seagate Support.

If this thing is so badly designed that I can't even get into it straight after supposedly setting it up, then clearly it is a piece of **bleep**.  Time for a refund.  What a thoroughly disappointing product, Seagate!  I will have to try a different brand instead.

[Joe654321]

Completely agree.

After receiving no reponse to my email support request, and seeing that you had no response to this post, I returned mine today for a full refund.

Good luck!

[hazelglow]

Yep, I will be sure to tell everyone I know to avoid this brand.

Such an immature and poorly supported product should never have been released to the public.

I am not their bloody beta tester, I am a full-price paying customer who expects this thing to work!

SHAME ON YOU SEAGATE!

[IBNetMan]

So Big Bug here...but it appears to be related to the IE browser. Not sure what the fix is. I can login fine with FireFox from multiple boxes but IE does not work on any of them.

Try Firefox... it should work