12-05-2011 07:46 AM - edited 12-05-2011 07:08 PM
OK, so I've just bought a goflex home 2TB.
Have just been through the entire configuration process for setting it up without using the built-in software - as per the "GoFlex Home - Installing Without Dashboard " process.
It all completed successfully.
However, when I try to login to the device, it simply doesn't work - it just reverts to the blank login page after I type in my username & password.
I know my username and password are correct, because Windows asks me for them when trying to access the device's files within Explorer - and that all works fine.
I am really annoyed that I can't get past the login page! I really don't want to have to return this thing because it's so useless from the get-go.
If anybody can help that would be much appreciated.
Yes, I have already tried resetting the device and going through the entire configuration process again. The login page still doesn't work after doing all this again.
12-05-2011 12:02 PM
I have exactly the same problem. Hope someone comes up with a solution or I'll have to return mine for a refund.
The setup process is awful:
- It insists on its own standards for password complexity - I don't want to include a digit in a password on my home network.
- It insists on an email address. Why is this needed to use a disk on a home network?
Not everyone wants the "pro" features or the ability to access a home drive over the Internet.
12-05-2011 11:28 PM - edited 12-06-2011 01:11 PM
OK, no response from Seagate Support.
If this thing is so badly designed that I can't even get into it straight after supposedly setting it up, then clearly it is a piece of **bleep**. Time for a refund. What a thoroughly disappointing product, Seagate! I will have to try a different brand instead.
12-06-2011 09:58 AM
After receiving no reponse to my email support request, and seeing that you had no response to this post, I returned mine today for a full refund.
12-06-2011 11:49 AM - edited 12-06-2011 01:08 PM
Yep, I will be sure to tell everyone I know to avoid this brand.
Such an immature and poorly supported product should never have been released to the public.
I am not their bloody beta tester, I am a full-price paying customer who expects this thing to work!
SHAME ON YOU SEAGATE!
03-15-2012 02:38 PM
So Big Bug here...but it appears to be related to the IE browser. Not sure what the fix is. I can login fine with FireFox from multiple boxes but IE does not work on any of them.
Try Firefox... it should work