GoFlex Net & GoFlex Home

[Ron88]

Hi i have a FreeAgent Goflex Desk 2T device.
and recently i've noticed it's getting very very hot, and also that it isn't connecting to the PC though it's connected to the power and to the router.

What should i do in that case, and why it's getting so hot?

Please help me!

Sincerely Yours,

Ron.

[AlanM]

It's connected to a router?  Could you please post the serial number?

Could you please run SeaTools for Windows and tell us what the temperature of the drive is? 

[Ron88]

I hope this is what you need to help me:
SN: [Edited: Removed personal information per the community rules and regulations.]
PKGEV-PDCM-TQZA-HWWP

And i installed the sea-tools, but it's not installed on the PC.
and I doesn't have the temperatures of th GoFlex Device.

Please Help me.

Sincerely yours,

Ron.

[AlanM]

OK, could you please private message me the serial number?

And how hot is it?  Can you touch it?  How hot is it in the room where the drive is?

[Ron88]

I am posting u that right away.
and the room is a living room, it's summer now, but i say the temperature is 37 C..

[Ron88]

and i cant touch it but it's hot, i doesn't think it should be so hot like that.

[AlanM]

37 C is pretty warm for a computer room. 

I am not surprised the drive is as warm as you've said. 

If you want to cool the drive down, you need to bring down the temperature in that room and/or get some air flowing over that unit.

(And by the way, you have a GoFlex Home, not a GoFlex Desk.)