11-17-2012 04:14 PM
A few days ago I upgraded my Windows 7 machine to Windows 8 Pro. Before that the Seagate Dashboard worked and I had access to my 2 TB GoFlex Home external HD. After the upgrade the Seagate Dashboard doesn't work (I get error messages telling me it won't work in this version of Windows) and none of the file shares from the GoFlex Home HD are visible or available to Windows 8. Clearly, I've got to upgrade the software. Where do I get what I need so I can get it working once again on Windows 8? Is if at this URL?:
11-18-2012 11:12 AM
Rod at home wrote: "Clearly, I've got to upgrade the software"
An alternative is just to learn how to use windows. The Goflex Home works fine with Windows 8.
I upgraded to Win 8 Pro with zero compatibility issues. Even programs that the Upgrade Assistant warned were not compatible run fine. I haven't found one program that has trouble with Win 8, though of course I don't use seagate dashboard.
The fact that Seagate Dashboard refuses to run should tell you what a poorly written piece of software it is. It just adds another layer of things to go wrong.
As just one example check this recent thread from OHKP03 where the dashboard was screwing up drive mapping and the fix was to do it manually in windows.
11-18-2012 01:58 PM
I didn't think it was possible to access it from Windows. When I installed the Seagate Dashboard on my PC (when it was still Windows 7) I put 3 shares onto my PC, a Public link, a Private link and one for backup. I got the impression that the software on the GoFlex Home was something like Linux, FreeBSD or some other Unix variant, and that the file structure wasn't going to work between the two. Soon after I upgraded my machine to Windows 8 I opened up Windows Explorer and tried to find the GoFlex. What I saw was GoFlex Home:UPNP-AV. I didn't recognize that and given the fact the Seagate Dashboard software kept complaining, I concluded that the software was broken and my access to it was gone.
However, I've done as you suggested and reopened Windows Explorer and this time opened GoFlex Home:UPNP-AV and sure enough, as you've said, it's all there, under the Browse Folder folder. I guess I'll just uninstall Seagate Dashboard.
11-18-2012 05:20 PM
Uninstalling Seagate Dashboard is a good start.
But, the GoFlex Home:UPNP-AV is just the Media Server that runs on the Golfex Home and serves up media files.
Only media files will be visible from there.
You need to Map the drives. First make sure that Network Discovery is turned on and Golfex_Home should be visible under Network.
Or type \\goflex_home\ into a File Explorer address bar.
11-18-2012 06:02 PM
OK, I've uninstalled Seagate Dashboard, but now although I can see the GoFlex Home in Windows Explorer, I can't access it. When I double click on it, it tried to open in my web browser. That's OK, but frankly I like the easy of just drag-and-drop of Windows Explorer. I've checked and Network Explorer is enabled on Windows 8 and it appears to also be enabled in the GoFlex Home-Preferences under the Server Preferences. Is there anything else I need to do?
11-18-2012 11:01 PM
You need to Map the drives.
First make sure that Network Discovery is turned on http://www.addictivetips.com/windows-tips/how-to-d