05-23-2012 05:14 PM
I purchased SeagateShare Pro, downloaded and installed MySync client.
When I try to log in to my GoFlex Home unit with MySync I get the following error message
"Error validating credetials. Unable to creaye MySync folder on the GoFlex Home device"
I have no problem logging in to the device through the browser interface, so I know that the username and password and other required fields is correct.
I have tried on two seperate windows machines, one XP and one Windows 7, I have tried as regular user and as administrator.
Any ideas how I can resolve this error message and get MySync to work.
08-02-2012 05:53 AM
I get the following error after I installed MySync on a Windows7 machine that is not on the same LAN as my GoFlex hard drive:
"The device may not be correct or there may be a problem with connecting to your media server. Please try again."
Port forward testing showed that ports 22, 443 are open, but the port 80 is closed.
All attempts to open port 80 via manually configuring my router (Netgear WNDR3300) to open port 80 kept giving me a port conflict error message, meaning that the router has already opened port 80 for some other IP on my LAN. I can't figure which IP on my LAN is using port 80 and I can't figure out how to remove that IP from using port 80.
The strange thing is that MySync works good on a Mac laptop when I am at home in my LAN. I'm not sure how it would behave if I was off the LAN.