06-28-2011 09:41 PM
I bought a GoFlex Home and it worked great right out of the box, then I did this one little thing that has made my life a living heck for the last two weeks, I updated my software from Seagate. That's right the upgrade seems to be the issue. I have been on a lot of forums and everyone is saying the same thing they could see the files but once they upgraded could not access them with their media server.
1. The solutions that I have discovered after hours of trying. First, if you have another computer or laptop in your home, install the software on that device, but DO NOT UPGRADE.
Once I installed on a different computer and added that system to my network I figured out a few things.
2. From the new computer go to your dashboard and go to shares and create a share that allows you to select media servers click yes to that and also click yes to share with everyone.
3. Go to the drive that you want to share click on it. (I store all my media on the public drive)
4. Choose the folder you want to work with i.e. videos or music, or pictures.
5. Click on the little blue arrow and you will see an option to share the folder with media devices click that function.
6. At the top of the page there is a tab that says viewing, choose the media type you want to view i.e. videos.
5. This will bring up all the videos on that particular drive. Highlight the first file then hold the shift button and highlight the last file.
6. You will notice a little arrow on the media type, click that and you will see an option for add to share. You will need to click new the first time you do this, the rest of the time that share will be an option that you choose.
7. Once you do this, sit back and wait, your media will start showing up on the media server, but it takes time.
NOTE: this does not work for complete folders that have media in them. You actually have to select the medial file. If you have sub folders like I do, it will not ad the media. So you have to make sure that the sub folder is open and select all the media separately from the sub folder. This is a real pain for Music since most music files have been categorized from I-tunes and each folder will have to be open and each song added. If you have 14 thousand songs like I do you may just want to say screw it and just listen to them from your computer.
Hopefully this helps the other people that are ready to march on Seagate and hopefully they pull their heads out of their derrières and figure this out. I am still trying work arounds but every piece of advice I got from their support site only made things worse, it was forums like this that helped me and if I can come up with more stream lined solutions I will post them.
Also for a side note, the problem may lie in the router you are using, I have yet to explore that. I have a Motorola and it is not listed under their troubleshooting section, so they may need a fix to allow data to flow through the router.
If anyone else uses Motorola or a brand that is not supported by Seagate's website, it may help them determine if that is a compatibility issue and get us all what we paid for, streaming media.
12-11-2011 08:21 AM
To me this seems like an issue with the java app ported to the playstation.
Many times I have copied,moved, renamed files and folders and the playstation did not update the file/folder cash. Other Devices like the mac, iphone, ipod had no trouble.
On the playstation go to settings, network settings and disable and enable media servers.
Search for media servers...
This seems to work for me..
Hope this helps other users
01-25-2012 11:42 AM - edited 01-25-2012 11:46 AM
So it appears you cannot get the ps3 to just detect movie files, however, if you create a share, add your movies and in the view options select "share with media devices, they will appear on the ps3. BUT you might not have all your movies. It appears as though its correct that the server stops populating if it comes to an unsupported filetype such as mkv. So I sorted my share by file type, eliminated everything that was a "file" and not "avi", seems to work now.
Hope this works for you
Now music is a tricky one, cause i for one have my music organized through itunes (in subfolders based on artist) and have thousands of songs. Im sure the same principle applies, but much more tedius. I have gotten some (less than half) of my music to populate through the home public drive without creating a share (this did not work for videos) so perhaps I could just root out the bad files that way.
04-15-2012 01:04 PM
I have the same problem... I have a ps3 and a sony media device. Both worked great, I was able to access the public folder where all my pics, movies, and music as well as programs, books (both audio and E) and app folders about two weeks ago. Now all of a sudden I can't see the movies, music, and pics. All the other folders are there books and apps. I tried to disable and re-enable the public folder (which worked the first time i did it, a year ago).. that didn' work.. I unshared the public folder and then shared just the movie folder, that worked but had a giant list of all movies including the ones i dont want the kids to see. That isn' t going to work. I don't get how i sees some folders and not others. I need to get it back to the way it was (if i can) any one have a fix for this??? Going to call seagate this week if no one answers...
07-05-2012 01:31 PM - edited 07-05-2012 01:32 PM
I see that I am not the only one (by a long shot) with this issue. Mine occurs on the Xbox 360. I just got my drive less than a month ago and the initial share worked fine. But when I added new media to it, I had problems with it not showing up. My setup is:
GoFlex Personal \ Movies \ [movie files]
GoFlex Personal \ TV \ Show 1 \ [episode files]
GoFlex Personal \ TV \ Show 2 \ [episode files]
(and the GoFlex Personal folder itself is what I Shared to Media Devices)
Right now I can see everything in my Movies folder, but the TV folder is not showing up at all. My initial thought was that it was a permissions issue, but I chased that down for HOURS with no luck. I now have multiple things to try tonight, thanks to this forum. As a summary, here are the things I'm going to try. I'll report back afterwards.
-Unshare, power-cycle drive, reshare
-Turn off UPnP in the options
-Try sharing public folder instead of GoFlex Personal
-Share individual subfolders instead of main folder
-Add subfolders to the share manually after sharing
-Remove individual files from each folder to make sure one of them being corrupt is not causing indexing to halt
-Wait patiently for indexing
Regarding indexing, something that is really confusing me is why the file type or content even matters. If the Xbox can't handle it, let the Xbox tell me it can't handle it. I don't need my NAS babysitting my streaming. Just provide a list and/or serve it up. This is utterly RIDICULOUS, though, that so many people have this issue, and Seagate (2 YEARS later) has done nothing about it.