I bought a GoFlex Home and it worked great right out of the box, then I did this one little thing that has made my life a living heck for the last two weeks, I updated my software from Seagate. That's right the upgrade seems to be the issue. I have been on a lot of forums and everyone is saying the same thing they could see the files but once they upgraded could not access them with their media server.
1. The solutions that I have discovered after hours of trying. First, if you have another computer or laptop in your home, install the software on that device, but DO NOT UPGRADE.
Once I installed on a different computer and added that system to my network I figured out a few things.
2. From the new computer go to your dashboard and go to shares and create a share that allows you to select media servers click yes to that and also click yes to share with everyone.
3. Go to the drive that you want to share click on it. (I store all my media on the public drive)
4. Choose the folder you want to work with i.e. videos or music, or pictures.
5. Click on the little blue arrow and you will see an option to share the folder with media devices click that function.
6. At the top of the page there is a tab that says viewing, choose the media type you want to view i.e. videos.
5. This will bring up all the videos on that particular drive. Highlight the first file then hold the shift button and highlight the last file.
6. You will notice a little arrow on the media type, click that and you will see an option for add to share. You will need to click new the first time you do this, the rest of the time that share will be an option that you choose.
7. Once you do this, sit back and wait, your media will start showing up on the media server, but it takes time.
NOTE: this does not work for complete folders that have media in them. You actually have to select the medial file. If you have sub folders like I do, it will not ad the media. So you have to make sure that the sub folder is open and select all the media separately from the sub folder. This is a real pain for Music since most music files have been categorized from I-tunes and each folder will have to be open and each song added. If you have 14 thousand songs like I do you may just want to say screw it and just listen to them from your computer.
Hopefully this helps the other people that are ready to march on Seagate and hopefully they pull their heads out of their derrières and figure this out. I am still trying work arounds but every piece of advice I got from their support site only made things worse, it was forums like this that helped me and if I can come up with more stream lined solutions I will post them.
Also for a side note, the problem may lie in the router you are using, I have yet to explore that. I have a Motorola and it is not listed under their troubleshooting section, so they may need a fix to allow data to flow through the router.
If anyone else uses Motorola or a brand that is not supported by Seagate's website, it may help them determine if that is a compatibility issue and get us all what we paid for, streaming media.
