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Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Problems Connecting to GFH

Howzit

 

Since I changed my ISP I have had continual problems connecting to the GFH.  My new ISP's router has a different internal ip address configuration (192.168.0...) than my old one (192.168.1...).

 

When I restart my laptop the drives are not mapped as it says there is a bad username or password.  The only thing that lets me log in is to power down the drive then restart it and the prvioulsy bad username \ paswords suddenly are ok.  This happens everytime I reboot my laptop.

 

Any ideas?

Zettabyte
kenji57
Posts: 504
Registered: ‎04-13-2012
0

Re: Problems Connecting to GFH

Try deleting the old login in windows credential manager

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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)
Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

Thanks for your reply.  I hada look in Credential manager and there does not appear to be a related login for the gfh.

 

Cheers

Zettabyte
kenji57
Posts: 504
Registered: ‎04-13-2012
0

Re: Problems Connecting to GFH

[ Edited ]

How about re-mapping them manually then? if the GFH shows up in file explorer under network expand, enter your credentials and right click >map drive.

If it doesn't show under network, type    \\goflex_home\    in the file explorer address bar

 

And disconnect the old mappings

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)
Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

Thanks -  I tried that initially - but when I rt clicked or simply clicked on the GOFLEX_Home under network it kept on asking for a username and password - and would not accept either the GFH username\password or my actual network credential - which are definitely correct.  Powering down the unit then restarting it -everything then works fine

Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howz

Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

Sorry I don't know what happened on the previous post.

 

Are there any ideas out there.  The drives will not map at all now - always comes up with bad username and password - despite the fact that I can go in through preferences etc to see the files.  This kit really is a piece of **bleep**e.

Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

Everything else seems to be working ok.  Filezilla logs in correctly and sees teh "mapped" drives although they are not visible in explorer.  I can see and download files from this location using firezilla.

 

I can log in successfully using the dashboard then through seagate share and preferences.  However if i try and change a setting of a user I get  afile system error - but nothing that really explains what the problem is.  Only some unhelpful link to the seagate website with no idea what to search for!!!.

 

Next thing I'll tr is the circular filing tool - that might solve it.

Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

After multiple reboots and turning tyhe drive off the folders hae reappeared again - but nothing has chagned - what???

 

Any idea waht is causing this behaviour????

Kilobyte
Kiwiman
Posts: 18
Registered: ‎09-20-2010
0

Re: Problems Connecting to GFH

Howzit

 

latest updates. 

  • Everytime my laptop goes to sleep, I am unable to connect to my mapped drive or by typing \\golfex_home in start run.  Says my credentials are wrong - but it will not accept the correct user \ password
  • I can access it through the dashboard preferences etc and it shows in filezilla no problem
  • I reboot my laptop - this doesn't resolve it
  • I deleted the log in details for Goflex_home in Credential Manager, then rebooted the laptop - still no joy in getting the mapped drives to connect, or access it via Start run \\Goflex_home
  • checked credential manager - no log in details for Goflex home - I did not expect any log in details to show
  • Exited dashboard
  • turned the power off of the goflex_home unit (turn button on back of unit off) then restarted the unit
  • Clicked on Seagate Dashboard in all programs to start the dashboard
  • the drives mapped connected (after asking for a password - the same password I entered in the first bullet point) - all files are able to be accessed as normal
  • Checked Credential manager - log in details were created for Goflex_home
  • Put laptop to sleep, then awoke it
  • See bullet point 1 and step through

I can only do this so many times before I am officially declared insane for thinking a different outcome will result from performing the same steps over and over again...

 

Any ideas???????

 

It may be the Moses solution next!!!