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Visitor
ed84uk
Posts: 2
Registered: ‎09-28-2012
0

Remote access STILL through Seagate servers - why???

Hello all, 

 

I am having some problems accessing my GoFlex Home remotely via the internet without it still accessing via Seegate's servers - which is glacially slow.

 

I have set up port forwarding as per all instructions, and the Seagate port forwarding test shows that all the required ports are open (even port 21 - FTP access through internet).

 

This has been like this for a few days now - so it can't be, either, a case of Seagate's servers not yet updating to recognise that I have portforwarding enabled now.

 

I have a Virgin Media Superhub, which I believe is manufactured by Netgear - but has its own bespoke GUI.

I use Macs only.

 

Do I also need to set up Port Triggering?

 

I'd appreciate ANY help - especially from Seagate Tech Support - I consider myself relatively computer savvy, and this is driving me mad...

 

Thanks a lot!

Visitor
Byteuk
Posts: 1
Registered: ‎12-03-2012
0

Re: Remote access STILL through Seagate servers - why???

Hey I have exactly the same problem. Any update on this?