GoFlex Net & GoFlex Home

[Somejerk]

I'm having a heck of a time trying to get my 3tb GFH to be accessible through my router. After reading a few posts it seems my router(Belkin) has issues with the GFH. So I downloaded and extracted the zip to a freshly fat32 formatted 4gb usb thumb. I have the drive out of the base with the usb drive and ethernet plugged in. i held down the reset button and turned it on. the green light flashed for a second then the white started flashing then the green turned solid orange. So now I have a flashing white and solid amber. It's not reading anything from the usb drive. Any ideas?

[Somejerk]

That bad?

[kenji57]

Apart from try it again, I don't think there's much to say.

Just make sure that the extracted files are at the root level of the USB drive with no other files on the drive.

Hold the reset button down until the white light comes on and then release.

But that's just exactly what it says in the instructions, so I don't know what went wrong. It worked for me. 

You could try a different USB key. Did you "Gracefully remove the USB key from the PC" ? That always cracks me up, maybe you weren't graceful enough, do you know any ballet teachers who can advise?

[Somejerk]

I did think that as well, so I went out today and got a new usb flash drive and it did flash just now. I was gracefully, like an antelope when removing. I think what they might mean is what I do anyways and choose "safely remove hardware" from the systray instead of just pulling it out. So now on to hopefully registering.

[Somejerk]

Same spot, so it really did nothing for me but it's not solid orange and blinking white, it's solid white and solid green. So if it helps anyone in the future, solid white and blinking amber could mean bad usb stick. 

 Now, if I hook up the drive with a crossover cable from a pc to directly to the base it does see it and shows up under devices. I even set my wireless with ICS to provide that connection an internet connection and it does say it is indeed on the internet. But doing the web setup it says it cant contact seagateshare, same as before, sigh...

[kenji57]

Well at least you know it's not the firmware. The 2.7.1 update is supposed to resolve the issues with Belkin routers.

I just used a standard cable not a crossover to connect directly to my PC, but that's not the issue for you at the moment. Trying to connect through ICS is probably more trouble than it's worth if it won't connect through the router.

When you connect the GFH to the router, what's the problem? Your original post didn't say, except that you're having a heck of a time accessing it.

http://knowledge.seagate.com/articles/en_US/FAQ/218551en

Sorry, I just read your last post again and when you run the web setup it can't connect to seagateshare? Try enabling UPnP on your router (to allow autoconfiguring ports)

[Somejerk · Accepted solution]

Yay, it's working! I think that firmware update did the trick.  This post is what alerted me: http://forums.seagate.com/t5/GoFlex-Net-GoFlex-Home/installation-of-goflex-home-registration-not-con... I have a new Belkin N150 router. Footnotes of rage to follow! So here are my steps in summary for those in the same spot where you have a Belkin or other router that is unreachable. After trying everything under the sun. These steps are baby steps and cautious:

1.  download the latest firmware http://support.goflexhome.hipserv.com/en/reflash/index.html at the time of this writing and follow instructions

2. format your usb key/flash/thumb whatever you call it drive (needs about 300 megs) as fat32.

3. unzip the contents to a folder and not directly to the usb drive. 

4. copy the contents in the unzipped folder (3 files as of now) on to the usb drive.

5. with windows choose to "safely remove hardware" from the systray (systray is by the clock lower right) and remove the usb drive.

5. shut off the goflex.

6. I had to use a crossover cable to hook the drives ethernet port directly to my pc's ethernet port so it could see the goflex. It was visible under networks.

6. remove the drive but leave the ethernet and power in. plug in usb drive

7.  press the reset button on the side of the base with a paperclip (you will feel it click, dont ram it) and hold

8. while holding turn the power on. the green light will flash a second or two then the white will flash. you usb drive light (if it has one) will start blinking so let it go for a few minutes until the green light is solid

9. Now I unplugged the crossover from my pc to the goflex and plugged the goflex into the router with a regular network cable.

10. This might be important but I plugged my pc into the router as well, not wirelees, another network cable. I was finally able to see the goflex through //goflex_home/ in a browser

11. I completed the registration

I hope this helps anyone that was as desperate as me or just curious. Thanks for the help seaga... er no. what I have to go through all of this to get a product that is easy to install in minutes to work? I do this for a living and almost gave up. I swear by seagate drives and so I went with this but what a nightmare! And it has to talk to seagateshare? Pff, WTfF is all I can say, still may return it. I had no data on it, I'm frightened if I did.

[kenji57]

Yeah that is the biggest bugbear, that even if you never, ever plan to use remote access and just want a NAS for LAN use in your own home you still have to jumps through the hoops of registering the device with Seagate otherwise it is completely unuseable.

Installs Quickly and Easily

The GoFlex Home network storage system installs in minutes with two cable connections and a simple guided setup process.

Installs in minutes? Yes at least 1,260 minutes in your case!  Glad it's sorted

[Somejerk]

Thanks Kenji, I just had to figure it out! You kind of gave me a fresh breath of air. I just hope it helps others! I did get a new 32gb flash drive (that shouldn't be needed!) out of it. OS on a stick, I like it.