04-06-2012 01:40 PM
I have connected my iPad 1 to the go flex with no problems. When I connect my iPad 3 to the drive in settings, it connects and shows the wireless connection is active, but when I try to look at any of the menu options I get the following error, "Not Connected, On your Apple device, go to Settings> Wi-Fi and then select your GoFlex Satellitefrom the list of wireless networks." Trouble is, the connection is already up and active, but the software doesn't seem to recognize it. I'm at a loss, not sure what to do. Any ideas?
04-06-2012 03:18 PM
What model is your IPad 3? wifi only
Just as an FYI there are currently some known issues and apple has acknowledged this - http://9to5mac.com/2012/04/04/apple-investigating-
04-06-2012 06:18 PM
Thanks for the reply, it is a 16GB 4G model. Although I've had no issues with my connection to my home network, it's only the GoFlex that has given me trouble.
04-16-2012 07:17 AM
I've had this exact same problem with my iPad 3! Were you able to find a solution to this problem? I haven't heard back yet from Seagate tech support, so I'm waiting on that. I've even tried to delete the GoFlex app on my iPad and then re-install, but that didn't work either. Not sure what to do?
04-17-2012 05:00 PM
04-20-2012 06:12 PM
I have the exact same problem with my iPad 3... The network seems to work. I can access the media files usint the web browser, but I get no connection usint the GOFLEX MEDIA APP... What solution did you get from tech support?
05-19-2012 06:24 AM - edited 05-19-2012 06:25 AM
The wifi range issue on the new iPad (3) is really annoying, I was really sadden when I tried my new toy and this happened to me.I spent quite a bit of time researching for a solution, without any luck. All of the methods I found didn't work for me.Finally I had the luck to land on a review of a case from Pong Research http://www.pongresearch.com/new-ipad.html. They produce this really interesting cases that have an antennae in between layers of the back cover, which redirects and boost the wifi signals into/from the antennae built-in the iPad, this fixes the new iPad 3 wifi range issues.
12-13-2012 02:09 PM
I contacted tech support and they provided the following answer. It worked with my ipad 2.
When you turn the GoFlex Satellite on does the WiFi light turn solid green after about 2 minutes of blinking green? If so do you see the solid green light flash blue occasionally?
If you do please turn on your mobile device and remove the GoFlex Media App and power it off and back on and reinstall GoFlex Media App. Connect your mobile device to the Satellite WiFi and open the GoFlex Media App and go to settings. Scroll to the bottom of settings and look for the GoFlex Media App Ver. and the Satellite Software Ver. and please tell me what you see.
If your firmware is up to date and you have the latest GoFlex Media App versions you will see:
GoFlex Media App Ver. 220.127.116.11
Satellite Software Ver. 1.3.6.001
If you see a lesser number in either of these version numbers then they are not yet up to date.