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Byte
ScottXe
Posts: 15
Registered: ‎07-23-2011
0

Failure to view the Folder View, Documents, etc.

today, I tried to view the Folder View of my Satallite hard disk (1.3.5.015) without success using GoGlex Media app (1.3.5.202) on my iPad 2.  It always returns to Local Content.  It works well in the past.  Can someone give me any guidance how to fix it.  Thanks!

Byte
ScottXe
Posts: 15
Registered: ‎07-23-2011
0

Re: Failure to view the Folder View, Documents, etc.

After a couple of trials, it seems the iPad and my Samsung Galaxy S2 could not get the Satallite's content list.  Seagate has to fix such unreliable issues urgently to restore her credibility of hard disk no 1 position.

Byte
slim8589
Posts: 17
Registered: ‎11-28-2011
0

Re: Failure to view the Folder View, Documents, etc.

Hi, this is an ongoing problem. Waiting for Seagate to fix it will only bring frustration since they appear to have already given up on supporting this item. I have found that a restore to factory settings solves this issue. It will happen again and again though. Hope that helps.
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EfraF87
Posts: 5
Registered: ‎08-14-2012
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Re: Failure to view the Folder View, Documents, etc.

Has Someone resolve this issue.?? 

 

My sattelite was working until  a couple of weeks ago. Now at least my computer can see the drive if its connected but when I connect via wi fi it doesn't let me see content on satellite only local content.

Moderator
AskTheLeaf
Posts: 2,728
Registered: ‎06-13-2011
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Re: Failure to view the Folder View, Documents, etc.


EfraF87 wrote:

Has Someone resolve this issue.?? 

 

My sattelite was working until  a couple of weeks ago. Now at least my computer can see the drive if its connected but when I connect via wi fi it doesn't let me see content on satellite only local content.


Try the following to see if it fixes the issue:
Please hardwire your GoFlex Satellite, then access the root level of your drive and delete the following three files (make sure your system is set to show all files and folders):

.GoFlexData
.GoFlexData_minidlna
.swap


These three files are what make up the index files of your Satellite. Now restart the unit and wait until the LED turns blue. Let me know how this works out.

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Regular Visitor
EfraF87
Posts: 5
Registered: ‎08-14-2012
0

Re: Failure to view the Folder View, Documents, etc.

I have tried that. Will try again. 

Regular Visitor
EfraF87
Posts: 5
Registered: ‎08-14-2012
0

Re: Failure to view the Folder View, Documents, etc.

So i tried a couple of times. When I try to access via wi fi. It redirects me to local content only. Should I just reformat and reload all videos again???

Byte
slim8589
Posts: 17
Registered: ‎11-28-2011
0

Re: Failure to view the Folder View, Documents, etc.

I have posted a solution to this before. It works for me every time. Go into settings and choose restore all settings. Not ideal and for months now seagate have ignored the issues with this drive. I have given up waiting an update to the software. Anyway, hope that works for you.
Regular Visitor
EfraF87
Posts: 5
Registered: ‎08-14-2012
0

Re: Failure to view the Folder View, Documents, etc.

So I tried lastest suggestion with little success, I can only see video files from one folder but all the rest show up empty. Also, every time I connect again to sattelite, it regenerates database. It was my understanding it was a one time scan.  I liked this product until the recent headaches and frustrations. There doesn't seem to be a reason for this behavior. One day it was working fine and then the next it starts having trouble.