Hey, If you haven't returned it yet I have some advice. So if you have oh well, hopefully if someone else is having this problem they can find this useful. It takes time if you don't already have it done on the drive your media is on, but index it yourself while the drive is connected to your computer. If you view your files in the folder view it's much easier to organize them in usage. I guess this isn't that good of advice, but it's what I do and it works great for me. But I have a much smaller library than you and others have. I wonder if there is some kind of indexing software you could get for your computer to organize it before you transfer it to the drive without the sync program. Sorry I couldn't be much help.
