08-10-2010 03:22 PM
I have had my Central Axis for about 10 months now, and so far so good. About 2 weeks ago, I noticed I couldn't push a set of photo's to the device. I could see everything on the Central Axis, but could not change, add or remove. I checked the machine and I was getting a flashing white light (no red) on the far right (looks to be an "i" icon. Played with the troubleshooting but no luck.
Fast forward to this week. Now I have no access to the data store from any of my machines, and I have what looks to be either a fast flashing red light or a alternating red / white light on the far right "i" indicator. I attempted to power off, which it would not do, I factory reset the device, and went throught some other troubleshooting steps.
I did sumbit and email asking for help, and I just recieved a call asking for $1500 + to recover my data. Ouch!
I am pretty fustrated at this point and looking for any other guidance this forum has to offer... at this point all I want is my data.
Thanks in advance.