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Visitor
BrotherB
Posts: 1
Registered: ‎08-10-2010
0

Central Axis Not Working

I have had my Central Axis for about 10 months now, and so far so good.  About 2 weeks ago, I noticed I couldn't push a set of photo's to the device.  I could see everything on the Central Axis, but could not change, add or remove.  I checked the machine and I was getting a flashing white light (no red) on the far right (looks to be an "i" icon.  Played with the troubleshooting but no luck.

 

Fast forward to this week.  Now I have no access to the data store from any of my machines, and I have what looks to be either a fast flashing red light or a alternating red / white light on the far right "i" indicator.  I attempted to power off, which it would not do, I factory reset the device, and went throught some other troubleshooting steps.

 

I did sumbit and email asking for help, and I just recieved a call asking for $1500 + to recover my data. Ouch!

 

I am pretty fustrated at this point and looking for any other guidance this forum has to offer... at this point all I want is my data.

 

Thanks in advance.

Gigabyte
EasyUser
Posts: 236
Registered: ‎06-25-2009
0

Re: Central Axis Not Working

Any clicky sound when you tried to start the unit?

Visitor
abpeterson
Posts: 1
Registered: ‎08-17-2010
0

Re: Central Axis Not Working

Same issue here, no HD noise, the web interface works...but nothing can see it now and such...Work great until recent.