Legacy Network Products

[hobbes]

Hello, I need some help please:

Running Windows Vista Home Premium. I used the included Windos Vista CD to install Maxtor Easymanage !

I just received this brandnew Maxtor Shared Storage II 1TB harddrive, haven't even saved anything to it!

Now the front top light (Power Activity Light) is flashing in this rotation:  green orange orange orange orange pause...

The network recognizes the Maxtor drive, however when trying to access it, I receive the error "\\Maxtor01 is not accessable..." I had been able to access the drive before.

I have been trying to turn the drive off, but holding the off button in for a while, does not result in a shut down, it contrast, nothing happens at all. FYI, I was able to turn off the hard drive before.

The User Guide isn't very informative to this situation.

Please help!

[PKSYD]

I'm afraid I don't have any good news for you. I had the same (or very similar) problem with my MSSII 320GB drive. I called the *useless* Seagate tech support and they offered no help at all, simply saying the drive was faulty and I would have to return it.

So what about all the data I have on there? Too bad, nothing can be done.

I ended up buying a MSSII 1TB and restored my last backup off a USB drive. Luckily this worked, but a few weeks later I now have the same problem with the 1TB drive. It won't turn off and I can't access it.

A friend told me it's probably not the HDD but the software or network interface between the ethernet and the HDD that has failed. I can't believe the same thing has happened twice.

I will not be buying another Maxtor or Seagate product again, this is truly pathetic for a so called storage manufacturer!

P

[trunksy]

Apparently, there's a way around this using open source software but I've not yet been able to figure out how to load it onto my MSS II if the RAID 1 has already gone out of sync since the web server to upload the firmware will not boot. It may have been that the person who said they found a way around it already had the open source software loaded prior to his RAID 1 configuration going out of sync. I have not heard back from the person who said he figured it out. If you can figure it out, let me know.  Here is the link to my thread where someone said it was possible:

http://forums.seagate.com/stx/board/message?board.id=mss&message.id=319#M319

[trunksy]

I figured it out and wrote down what I did here:

http://forums.seagate.com/stx/board/message?board.id=mss&message.id=408&jump=true#M408

[BigDomUK]

I had the same problem, here is how you can recover the data from the MMS ii SATA drives if it is the controller board that has failed, or if you were using RAID 1 and 1 disk has failed.

1) Find a desktop PC with a SATA Mother Board connection (these are usually marked SATA 1 / 2), there should be a spare SATA power lead otherwise you may need to get a power splitter. If you already have SATA disks/dvd's you can use the DVD's cable. If not you will need to get hold of a SATA data cable.

2) If you have no SATA devices in use you may need to set the bios settings to enable SATA, "Native" setting worked for me.

3) Connect the drive to the SATA power cable and the data cable to the mother board, boot up the PC, you should be able to see the drive in Control Panel > Administrative Tools > Computer Manager > Disk Manager but Windows cannot access the drive directly.

4) The drives are in Linux EXT3 format so you need to get a utility that allows windows to access linux drives/partitions, this one worked for me:

http://www.chrysocome.net/explore2fs.

From the tool you can just export the NAS folders to a new storage device to recover your data.