I am backing up 2 desktops running RAID5 but a third machine running RAID10 will not completely connect to the Mirra. The client software on all machines is the same, the RAID10 machine can access all the currently backed up files on the Mirra, will give me the option to back up local files from the usual fodler tree but will ultimately not add them to the listing. Seagate say Mirra is not tested with RAID but if it will back up RAID 5 why not RAID10?? If I right-click a local folder from Windows Explorer, the menu line MIRRA PERSONAL SERVER NOT CONNECTED is greyed out, on the RAID5 machines, I have the option to add it to the Mirra backup. All required files in my ZoneLabs firewall are shown, the setup is the same on the RAID5 and RAID10 machines.
Have you checked to see if the Window's Firewall is enabled on this system? Also can you ping the Mirra by the IP from the effected machine? Another thing to make sure is that this computer is within the same subnet as the Mirra, compare it with the subnet of the other computers that are working with the Mirra. If the computer is on a different subnet then it will not see the Mirra because it is located using broadcast.
Regards, Richard T.
Having a backup of your important data is always a wise decision.
I am running ZoneLabs ZoneAlarm with all the required EXE and DLL files listed as approved, however I overlooked the range of trusted IP addresses I set on my firewall. I had not included the Mirra address... now I do and I have full access.. thanks. The obvious ones are always the easiest.