My initial post most likely reflected the frustrated situation I was in at the time... I have since calmed down and would like to state that the Purge actually DID begin to work. It just took so long, and without ANY indication that it was actually doing something. The only indicator was that the drive space very, very slowly began to increase. There is an optical vision detector built-in to the software that makes sure that the value does not increase while you are actually looking at it. Seagate has a patent pending on this "Watched Pot Never Boils" technology.
So, Item number 4 and 5 should read, "Why can't Mirra indicate to the user that it is actually doing the purge?"
The other items are still in effect.
In reply to Bentfam, there is a proceedure to reset the Mirra to factory settings. You can find it in the users manual, or read my technique here (my technique is more fun and includes dairy treats!):
1) From each computer that uses the Mirra, remove ALL backup up directories.
1b) Shut down all the computers, or force quit the MirraService using the Task Manager.
2) Wait. Wait more. Go get some Ice Cream or Starbucks... take your time.
3) Press the button on the front of the Mirra three times quickly. 1, 2, 3.
4) If you hear TWO Beeps, you haven't waited long enough. Go back to step 1.
5) If you hear THREE beeps, press the button three times again. 1, 2, 3.
6) The light should flash numerous times. I have determined that it is flashing "Elvis Lives" in morse code, but can't be sure about this.
7) Start up the computers and re-establish the backup folders and such.
Tip of the day: Use Ctrl-Shift-R to force the Mirra Client Software to search for the Mirra.
In answer to the defrag question. I see no need for defragmentation. The speed of the Ethernet port will never challenge the much faster HDD speeds, so the speed of the HDD is not an issue. Better question would be, why is Gigabit Ethernet not available?
