Legacy Network Products

[nikkie35]

hi all,

i recently backed up my laptop. i am able to see the files in the maxtor axis server, however when i log into the seagate global access site, many folders are missing. 

any ideas why? how can i update the global access website to match the maxtor server

thanks in advance!! 

[everrest]

Some times takes hours.  If it is still missing reply back.

[nikkie35]

thanks for the reply! but still no luck. its been days and many of my folders are missing (music, photos..)

can i try somthing? how can i force  sync my global access account to my maxtor network storage?

thanks in advance 

[EasyUser]

Where did you backup your laptop to in CA?  Was it a public folder?  If not, did the user you used to log into seagate global access had the right to access those files?  Most likely it was a permission issue. 

To force sync, click the update folder list link in the web page.

Message Edited by EasyUser on 08-25-2009 11:57 AM