Legacy Network Products

[petrowe]

OK! need any help on this issue. Itunes music collection gotten large so moving data to the Maxtor unit. songs data move to the unit and I am restoring the itune with the song.  I am dragining the song from the unit to the ituune libary. libary is located on the maxtor.  this is message i keep on getting after the connection break :

Attempting to copy to disk "C\" falied An unknown error occured (-1303).

could anyone help me issue.

I am lossing major confidence in the unit. The more I cover the web - I am getting more negetive info on the unit than solution.

[ChrisS]

Hi petrowe,

Are you using a Mac or a PC?

Is the error happening on the same file? Can you copy that file to the Desktop?

-c

[petrowe]

Nice to call.

Yes the system is PC. Have ever seen that message before this time? The file is a little hard to find because it is apart of large database of itunes songs. Also I notice that I have login to the hard drive connection every time. I would it to be auto seen I mount the hard drive already to the computer.

Side question: Do you know a way I can change the defualt files for the itunes data. I would like the software go to the external hard drive for the file links

[ChrisS]

OK, some questions first:

Is the library is on the Shared Storage unit?

Can you try copying the songs to a folder on the desktop to see if you get an error then?

Also, what is the exact error message from iTunes?

As for the share asking for a password, that it how the private shares work. If you don't need the password, the easiest solution is to set the share to "public via the web interface.

More itunes info

iTunes 8.0 Library info

Moving the iTunes Library but I would not do this until we figure out the error you are getting.

-c

[petrowe]

The message is in the first post. Yes the data is on the share hd.

I guess the message is not familar to you and team

[ChrisS]

No, I haven't seen that error before. That's why I was wondering if it happened outside of iTunes as well.

-c

[petrowe]

You mentioned to access the shared via internet instead of the mount the connection.  Could you give the step in setting up that connection.

[ChrisS]

Actually, by "public" I mean no username and password is needed to connect to the share. So anyone on your _local_ network can get to the files. The Shared Storage isn't accessible via the Internet.

So to remove the username and password from the share:

Connect to the "Web Administration" page using your EasyManage or QuickStart software

Go to the "Shared Folders Management"

Click on Modify

There should be a button labeled "Public" for which ever share you are using. Click on it.

For more info, see the user's guide:

http://www.seagate.com/staticfiles/maxtor/en_us/documentation/manuals/mss_plus_win_user_guide.pdf

specifically page 46

Now try and reboot and see if you can get to the share without a username and password.

-c

[morrislevy]

Okay, being a long-time user of iTunes, here's what I would do.

1.  Change your iTunes Library location to your desired root path.  For example:

//<External HDD> /iTunes/

2.  File --> Library --> Consolidate Library

This will move your entire library to one specific place.  This should do the trick.

3.  Relax.  

[google]

I had everything on my maxtor shared storage ii.  had the same issues of itunes connection kept breaking.  all of a sudden the maxtor shared storage would not connect anymore because of a defective controller.  now I'm stuck all my data is on the drive.

with the price of internal 1.5 tb coming down to around $100 recommend you move everything to that internal drive while you can still access your maxtor shared storage.  you can then make that internal drive public on your local network so any system on your network can access the library.  no more broken connections!