09-06-2009 04:24 AM
09-08-2009 11:29 AM
Almost every Clevo M860tu gaming laptop will be sold with this Seagate product.. But pure performance cannot be maintained with a hiccup (-; ..
Another vote for a firmware update...
Any reaction please to public..
09-09-2009 07:07 AM
Macbook Pro 2.53 unibody late 2008 early 2009. 4gb ram.
upgraded in june to ST9500420AS, at first no problems but since 10.5.8 it has been growing worse.
up graded to 10.6 and still beachballs (it drops off line. activity monitor shows huge spikes then nothing. loading software takes forever.
really need a fix or i'm back to swapping in my 320gb hard drive and use this one in a side case.
big issue w/all my picks and music. i need this size of a hard drive so i can do vista on the road for govt cac issues.
09-09-2009 09:27 AM - last edited on 03-06-2010 12:50 PM by pamelaz
I had a chat with a Seagate representative today about this issue.
This is what he said to me:
1. This drive doesn't have a firmware,
2. A BIOS update (from your mainboard manufacturer) is needed to fix the issue(s),
3. Go to shop and exchange for a new disk.
Option 1 seems weird to me and so does option 2...
[Edited in compliance of the community rules and regulations.]
09-10-2009 06:54 AM
09-10-2009 07:28 AM
IMO, it's not only the drive he received. We have several Momentus ST9500420AS, different manufacturing dates (non-OEM), all with the very same problem in our Dell and HP machines.
09-11-2009 11:43 AM
I have a Dell 1501.. I have just bought ST9500420AS model hdd and I have the same problem... Constantly, It is clicking and freezing for 1 or 2 seconds.. Please update the firmware as soon as possible.. It is very anoying problem.. =(
if you want I can write my serial number.. but I dont check this forum everyday so you should ask me by e-mail..
09-11-2009 03:31 PM - edited 09-11-2009 03:34 PM
Ok exchange is no solution, cause all harddrives have the same problem.
The answer a harddrive has no firmware is nonsense. I think you talked to a person who has no anticipation in hardware. There you need a little bit luck to get the right person.
BIOS update is no solution too, cause we have all different systems with a different BIOS and I had no problems with several other harddrives.
May be someone from seagate can tell us something about this issue? I thought this is a support forum...
09-15-2009 12:00 PM
09-15-2009 02:15 PM
I have been researching the purchase of 500 Gb hard drive to upgrade my MacBook Pro and I came across some technical info which may relate to this problem. It seems that starting a few years back computer manufacturers implemented a G protection in the notebooks (to protect the hard drive in the event of a sudden drop); this particular vendor advises that if one purchases an ST500420ASG - note the "G" at the end of the model number - this particular drive has a built in impact/drop protection system which might clash with the computer G protection. His recommendation is to disable the computer G protection and gives a link to the Apple on how to disable. The link is "http://support.apple.com/kb/HT1934?viewlocale=en_
The ........AS drives do not have this G protection built in.
Hope that this might help.