05-28-2012 11:55 AM
First of all: I know this subject has been around this forum, but in the context of 1st gen Momentus.
I had a perfect system running Windows XP SP3 for almost 5 years. Then I decided to replaced my system drive with Momentus XT 2nd gen 750GB. Did a clone of an old drive using Seagate DiscWizard. Everything went fine and I enjoyed the speed of application loading. After one or two days the problems began. The system would freeze for two seconds (mouse in particular) then run ok again. After searching on the Internet I found out about problems with Intel chipsets, AHCI mode and SATA ports being connected bot not powered up. So I disconnected all unused SATA cables. The system run PERFECTLY for two weeks then freezes started again. I swicthed from AHCI to IDE mode and the system was running ok again. Then, after two days, freezes returned. And now it freezes again... Sometimes, I would suspend it for night and in the morning it returns to normal, working conditions, but as the day progresses, it gets worse. Well, maybe Seagate does like nights ;-)
So far my observations are:
1) this is definitely not a software problem - my system had been working for 5 years without any problems;
2) trust me: I definitely have no virus or malware
3) I'm pretyy sure this is not a SATA cable problem
4) the situations gets much worse after heavy I/O. I use an application which creates a 500MB Access database and after using it the freezes are more frequent
5) the freezes are less frequent if mouse is USB connected (with PS/2 they are more frequent)
6) SMART status is ok (critical RAW values are 0)
7) the system parition is not 4K-aligned (DiscWizard was supposed to correct this automatically, but apparently did not)
8) turning off AAM and APM does not help
9) based on behaviour I've described here, I suspect that there is something wrong with the SATA side of the drive. I think it starts reporting errors or timeouts, which in turn affect USB bus and other hardware controller. Because it happens after heavy I/O, I think this is the time when the drive's firmware does something with the internal cache (and when it does its job, the situations gets back to normal). I also have a strong suspition, that the SmartAlign technology has something to do with that.
10) clean install & formatting are not an option (too many applications to set up).
Now, I would be glad if Seagate took some steps to resolve the situations. At the moment the drive is unusable. And looking at this forum these are exactly the same symptoms, that had plagued many other befeore. I don't think it is impossible to reproduce them in lab! So, Seagate: please come up with a solution!
05-28-2012 01:27 PM
3 things come to mind
1 - Cloned O/S
2 - Driver issue
3 - Failing psu
Unless you do a clean install you are asking for problems, cloning a HDD O/S to a part SSD is never a good idea, different protocol's, same as trying to boot an Nvidia driven system with an ATi card installed.
05-28-2012 01:45 PM
> 3 things come to mind
> 1 - Cloned O/S
Done that many times before. Besides, the system was working perfectly for two weeks after cloning.
> 2 - Driver issue
As above. Not to mention the fact, that only standard Microsoft IDE driver is in use.
> 3 - Failing psu
Definitely not. The symptoms would be different (freezes, BSODs etc).
> Unless you do a clean install you are asking for problems, cloning a HDD O/S to a part SSD is never a good idea,
Why? It's just disk sectors copied one after another and small change in partition table to acoomodate for different disk size.
>same as trying to boot an Nvidia driven system with an ATi card installed.
Done that too, many times.
Well, maybe I should mention, that I have 24 years of professional experience handling different computer systems and I can easily recognize obvious things. It's not one of them.
05-28-2012 02:28 PM
So it's the HDD then? has to be doesn't it?
Couldn't be your mouse is on it's way out
You may have a sw interupt
Still the psu could be going bad
Why is always blame the HDD, I have one of these and it's the best HDD I've ever come across, I rate it higher than my Agility which is a full SSD, how sure are you you don't have a virus, are your system temps within reasonable levels.
Easy way to resolve this, install HD Sentinal and post the report, if everything in it says ok it's not your HDD.
05-28-2012 02:45 PM
> So it's the HDD then? has to be doesn't it?
If we exclude all other possibilities...
> Couldn't be your mouse is on it's way out
It wass the first thing to do: try other mouse. And there was no change
> You may have a sw interupt
Look: my system has been running for 5 years. The only thing I changed was system HD. Now it doesn't work well. So it's not a software problem.
> Still the psu could be going bad
Could be, theoretically. But I can run GPU-intensive (it's about 100W at full load) task for many days without problems. HDD uses just a few Watts. Go figure...
> MS update?
I don't use autopdates, I update manually.
> MB dying
I has few MB dying and symptoms were different. Would certainly get some BSOD
> Why is always blame the HDD, I have one of these and it's the best HDD I've ever come across, I rate it higher than my Agility which is a full SSD,
> how sure are you you don't have a virus, are your system temps within reasonable levels.
For 24 years I had never had a virus in my system.
Why is the HDD to blame? Because it's the only thing I changed in my system. So it's logical thing to blame it.
> Easy way to resolve this, install HD Sentinal and post the report, if everything in it says ok it's not your HDD.
Prefere not to use commercial software, but of course I can provide SMART stats (which, BTW, are ok):
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 109 099 006 Pre-fail Always - 21403072
3 Spin_Up_Time 0x0003 098 098 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 43
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 19133542
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 234
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 43
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 253 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 063 056 045 Old_age Always - 37 (Min/Max 36/38)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 099 099 000 Old_age Always - 3901
194 Temperature_Celsius 0x0022 037 044 000 Old_age Always - 37 (0 22 0 0 0)
195 Hardware_ECC_Recovered 0x001a 025 025 000 Old_age Always - 21403072
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
05-28-2012 03:37 PM
Ok, try this then, I assume you still have the original drive with O/S intact?
Wipe the 003 clean and fresh install a new O/S, if it doesn't do it then we know it was a conflict somewhere.
I can't believe someone who is used to tech has an O/S that is 5 years old, the junk you must have on it must be simply incredible, the cleaner progs no matter how good still don't get everything, anyway I still think the cloning has done it in the end because it's the same thing when cloning an IDE to SATA drive, they are different techs and the O/S expects the set up to remain the same and when it isn't it plays up,
Anyway it's up to you, take my advice or don't, but I'm not wasting anymore time on this because I'm 99% certain I've already nailed what it is, where's Wisey when I need him.
05-29-2012 08:45 AM
> Simple answer: Driver incompatibility.
WHICH driver??? The disk is in IDE mode, there is NO special driver!
> Clean install with latest drivers.
Yes, and then spend two weeks installing, configuring and tweaking software while the work to be done waits and waits forever.
05-29-2012 08:50 AM
> Wipe the 003 clean and fresh install a new O/S, if it doesn't do it then we know it was a conflict somewhere.
Sadly, during two weeks in which the drive was working fine I created lots of docs and the new drive and original drive are now out of sync.
>can't believe someone who is used to tech has an O/S that is 5 years old, the junk you must have on it must be simply\ incredible,
Obviously, you don't know how to kep your system clean. I keep mine clean - and it was working perfectly for 5 years,
>the cleaner progs no matter how good still don't get everything, anyway I still think the cloning has done it in the end
>because it's the same thing when cloning an IDE to SATA drive,
Well, the cloning was done with Seagate DiscWizard, they advertise it as a perfect solution...
05-29-2012 06:30 PM - edited 05-30-2012 02:42 AM
Sorry I can no longer assist you, you don't listen to anything you are told.