Momentus XT, Momentus, Momentus Thin, MobileMax, and other notebook drives

[dkerr]

I just upgraded three Apple Mac's to OS X 10.6.4.  The MacBook Pro into which I installed a 500GB Momentus XT hybrid drive now fails to start many applications, including all MS Office apps, iTunes, iMovie, Flash and more.  The other Mac' MacBook Air and iMac 27" are both fine so I suspect a problem with the hybrid features and OS X 10.6.4.

Has anyone successfully upgraded to 10.6.4 on a MacBook Pro with this drive?

Thanks

David

Here is an example..

Process:         iTunes [538]

Path:            /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier:      com.apple.iTunes

Version:         9.1.1 (9.1.1)

Build Info:      iTunes-9111201~2

Code Type:       X86 (Native)

Parent Process:  launchd [135]

Date/Time:       2010-06-16 08:52:07.224 -0400

OS Version:      Mac OS X 10.6.4 (10F569)

Report Version:  6

Interval Since Last Report:          4507 sec

Crashes Since Last Report:           26

Per-App Interval Since Last Report:  2 sec

Per-App Crashes Since Last Report:   4

Anonymous UUID:                      DCFD5967-633B-4EF3-B433-80CD12D0046E

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: 0x000000000000000d, 0x0000000000000000

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

[headala]

I've found that repairing permissions through disk utility will clear up many of these type of problems.  I would try that before anything else.

[dkerr]

Thanks, I tried that. No joy, applications are still failing to start.  Its strange. Some applications load OK (chrome, mail, GarageBand, for example). Others fail with the same error (Firefox, iTunes, iMovie, iPhoto, MS Office, others).

I'm wondering whether it has anything to do with applications that the Momentus XT has cached onto flash.  Are there any diagnostic tools from seagate that can examine the disk?

David

[dkerr]

Definitely a problem here... I erased and repartitioned the drive. Installed OS X 10.6. Installed iLife. Installed 10.6.4 update (combo dmg). Ran software update that pulled down a few more fixes. Reboot.

Result is that many applications will not start. Cannot even install MS Office.  iTunes, iPhoto, iMovie, etc all fail to start with the same error.

Conclusion... Momentus XT hybrid drives are NOT compatible with Mac OS X 10.6.4.  Everything was working well until I updated last night.  Today I eliminated any other variables by erasing and repartitioning.

This is on a 2010 MacBook Pro 15 inch Core i7 system.

It's back to the stock drive (a Seagate) that came with my MacBook.... the 10.6.4 update works just fine on it.

Is anyone from Seagate reading this?

David

[dkerr]

Similar discussion over at apple forums.  Problem may not be related to the Momentus XT hybrid after all...

http://discussions.apple.com/thread.jspa?messageID=11687282

David

[headala]

Wow, I'm so sorry to hear that!  It sounds like you're out of luck unless Apple comes up with a fix.  I don't know if you're a long-time user, but their abysmal support is one reason I switched after 20+ years.  Good luck!

[The Boss]

Posted this to Apple support forums, anyone have any ideas?. Cheers

Similar problems here but slightly worse scenario. Installed 10.6.4 update through software update on MBP, computer restarted fine but after a few minutes of use it slowed; tried opening Activity Monitor to see what was going on but that failed to open and the system locked up. Forced a restart and now can't get past the opening blank grey screen after the chime.

Can't safe boot, boot from external, boot from OS install disc, nothing.

Even reset the v/pram for the craic.

Have now swapped out the Momentus for the stock Hitachi; that boots fine, have the Momentus in an external case but can't mount it through Disk Util / Discwarrior etc.

Was liking the Momentus until this, seems like it's a compatibility problem between this drive and 10.6.4. 

Any suggestions? 

[paulpimentel]

mine works fine very reliable have you checked your console log to see whats the matter and try starting up in verbose to see what erors are pinning the drive down?

[Joy]

pls join us,bro~

http://forums.seagate.com/t5/Momentus-XT-Momentus-and/If-you-have-problems-with-Momentus-XT-please-c...

[ravjr]

I have the:

Model Name: MacBook Pro

Model Identifier: MacBookPro6,1

Processor Name: Intel Core i7

Processor Speed: 2.66 GHz

Memory: 8 GB

ST95005620AS:

  Capacity: 500.11 GB (500,107,862,016 bytes)

  Model: ST95005620AS                            

  Revision: SD23   

  Rotational Rate: 7200

  Medium Type: Rotational

  Capacity: 209.7 MB

MyXTRoot:

  Capacity: 499.76 GB

  Available: 312.55 GB

I just switched to XT last weekend, and been running it everyday.  Yesterday, if I have a couple of instances of parallels running, (i.e., Windows 7 and 2003 Servers with 1GB Memory and 64GB volumes), and on the Mac, running Word and Safari an error occurs stating that I've run out of drive space.  However, I have over 300GB of free space.

I never had this issue running on my non-XT Momentus drive.