Momentus XT, Momentus, Momentus Thin, MobileMax, and other notebook drives

[jcbauerca]

Yep me too. I went back to my WD black.  Wish it would work properly.  Great drive otherwise.

[btully]

What is the course of action given that this hard drive is faulty? Can I return it at Best Buy even though it's past 30 days or will Seagate give me a refund?

[Greabo]

I hear you.

Ive been asking for exchange for a regular drive, seems a reasonable demand, the fact is that people are happy to take a loss i.e. a cheaper drive for the sake for it performing as it should. Just any thing other than a momentus xt.

So far ive heard nothing from seagate about this option.

[can80an]

Drive hasn't operated properly since the first day I bought it, even after updating to SD24 and SD25.  I just want to return it and get my money back.

[dirk46]

  Model Name: MacBook Pro

  Model Identifier: MacBookPro6,2

  Processor Name: Intel Core i7

  Processor Speed: 2,8 GHz

  Number Of Processors: 1

  Total Number Of Cores: 2

  L2 Cache (per core): 256 KB

  L3 Cache: 4 MB

  Memory: 8 GB

  Processor Interconnect Speed: 4.8 GT/s

  Boot ROM Version: MBP61.0057.B0C

  SMC Version (system): 1.58f16

  Sudden Motion Sensor:

  State: Enabled

Bought this drive in Januari from BestBuy Tampa-USA

Directly updated to SD24 and used in my new MacBook , after release updated to SD25  

This is an experimental drive to use SSD and hard-disk work together to get both benefits with good support from Seagate

For me drive is running perfectly ever since SD24  and better with SD25

Under SD24 it always kept running but with  SD25 it's going sleep after set   in energy saver preferences, working like it supposed to do

From day 1 the drive was  quick starting up, starting programs and stop,  not remember any stalls or blocks or stops when watching movie,  everything same before only 1000X faster

Currently with SD25 it is running better than ever, honestly i am (very) happy with this drive,  definitely recommend it in combination with MacBook Pro 

Battery live about 3 to 3,5 hours browsing and email (sorry,  outlook for mac 2011..)

I hope Seagate continues with this SSD-hddisk combination,  sure buy one again,  recommend it to everybody

Kind regards from the Netherlands

[Cissiboy]

battery life is 3 hours and you are happy with that ? O_o

[Fozzie]

Guys,

I think that Seagate will not provide any other Firmware. After STX_NB (Joni) worte this post (saying that it's "not the drive problem..") she didn't write any other post and she's ignoring emails.

Joni also promised me 4 times that she will send me a replacmet drive but she didn't send. Now she's just ignoring my emails. I truly thought that she cares and wants to find a solution to all of us that bought this very expensive drive but I guess I was worng. I feel that I wasted my money and my time buying this drive and helping seagate test the SD25 firmware.

After a bad experience with the Barracuda ST3500320AS and the Barracuda ST31000340AS I should have learned.

I'm very disappointed with Seagate and Joni.

EDIT:

Apparently I was worng. Joni contact me and explained what they were doing. They didn't give up on us, they have been trying to figure out a temporary solution that everybody will be happy with until they'll fix the drive.

A

[qvazzler]

Disabling APM has NOT solved my issue.

I refuse to believe that they have given up on us, but I do believe that they have chosen not to waste further time getting the repeated error report from users over and over and have actually started on a REAL firmware update.

If this update does not arrive though, I will be checking every single piece of hardware on my computer purchases for Seagate brands and completely neglect them. Seagate have already failed me with a $150 2TB harddrive and now my Asus G73JW for $1800 starts failing as well.

[plucker]

The only problem I have left is that the drive won't spin down on auto-sleep, though it does if I manually sleep or shut the lid on my MBP.  I'm still considering returning it though as this hits battery life very badly.

[STX_NB]

Alrighty everyone, yes we are listening still - as some of you know.  We are also still focused on uncovering and fixing the bugs you are experiencing.  If you need my help, I'm not hiding from you just not fast enough for you.  I'm processing your requests along with my CSO buddies if you think you might have gotten lost in the shuffle - feel free to email me again. Joni.j.clark@seagate.com