07-16-2012 02:29 PM
System Win 7 home premium 64 bit .Replica (costco) pn 9ZH9P9-RAA. Drive suspended backup because it was filled. Since computer was working I reformatted backup drive. Since then unit refuses to connect. Tried using Seatools for windows but received message "Fatal error device discovery provider load failure void. throw with extended info (system.management.management status"
07-17-2012 05:48 PM
When you format the drive because it's full, you will also need to uninstall/reinstall the software. (you can contact support for a download or see if it is available from the website, it is NOT the version of replica that was used with the old replica drives...that version won't work..)
Also, before doing the install, check the services in your computer to help prevent the problem from occurring again.
Follow this article:
once they are set correctly, reinstall the software and resume your backup.