06-26-2010 08:12 PM
I am using maxtor since october '08.Until last month it was working really well.All of a sudden I am experiencing problems with this HD.My OS is winxp professional sp3.
a)Most of the time the external HD doesn't get detected by my system.My system displays a notification as "unknown device driver is detected".For this I uninstalled this unknown device under device usb<device manager & rebooted the system.But this problem is recurring.
b)Sometimes the onetouch device is displayed in "My Computer" and if i transfer any data another notification is popped up as "You are working with usb 1.0 please upgrade to usb 2.0 for faster and efficient file transfer".I checked the current usb driver which is usb 2.0(shown as usb enhanced driver in usb<device manager).
c) Rarely when I open the maxtor I don't see any data that is stored but it shows how many memory is being allocated.When I reboot I can see the data being stored.
Can you please tell me what is happening in my HD and a solution to my device.
Thanks in advance.
06-28-2010 10:37 AM
First I'd run checkdisk on the drive. http://seagate.custkb.com/seagate/crm/selfservice/