01-16-2009 12:57 PM - edited 01-20-2009 08:18 AM
Please see this article. It applies to "a number of Seagate hard drives from the following families:
Barracuda ES.2 SATA
FreeAgent Desk OneTouch 4
(For other firmware questions besides these, please see this Knowledge Base article.)
01-18-2009 08:27 AM
I can not seem to get the on line serial number validation tool to function.
Pop ups are allowed (IE7). All that happens is a window appears that says to 'allow pop ups'
The drive in question is a One Touch 4 s/n 2HA43JD8 with firmware rev 0125 reported by the
Seagate drive detect program.
Thanks for your help.
01-20-2009 08:19 AM