This post will be a repository for the issues that we see brought up more frequently than others. We hope it will be a handy place to check before you post, so maybe you can get an answer far more quickly than otherwise.
Make sure to check back periodically as we expect to update this post as we get more information.
1394 Front Storage Panel Driver
-The download (with link to instructions)
2 external drives connected at once, only one is detected (solutions from forum users)
--Another idea
--An idea proposed by a forum user
--Knowledge Base article
Always try this along with most any troubleshooting activities - replace the USB cable! (suggested by a forum user)
"Backup failed" and/or not Supported/file skipped error message and/or red status icon
-Maxtor Manager - Backup Errors/Messages Found on Windows
-Seagate / Maxtor Manager: My backup status icon has turned red
-Workaround suggested by a forum user
-Multiple tips
-Discussion about this between a user and me, the moderator
Beeping drive - fzabkar's tips on first things to check
-Knowledge Base article
Boot failure when the external drive is connected (suggested by a SeaGuru)
-Knowledge Base article - System Fails to P.O.S.T. When an External USB Drive is Connected on Bootup
-Knowledge Base article - USB Device causes XP system to hang on reboot
-Knowledge Base article - PC will not boot while Personal Storage drive is connected to system
Capacity is lower than advertised/expected
Clicking drive - fzabkar's tips on first things to check
-Knowledge Base article
-For clicking Expansion drives, see here
Delayed write failure
Drive clicks or beeps when connected - fzabkar's tips on first things to check
-Knowledge Base article
Drive is no longer detected
-Guided troubleshooter for 7/Vista
-Guided troubleshooter for XP/2000
External hard drives - 2 or more connected simultaneously and not detected
External hard drive troubleshooters
-External Hard Drive Troubleshooter for Windows 7/Vista (Guided)
-External Hard Drive Troubleshooter for Windows XP/2000 (Guided)
-External Hard Drive Troubleshooter for MacOS
Installing drives vertically or horizontally
(same as for internal drives)
iTunes - How to keep your iTunes library on an external drive
iTunes - Moving your iTunes Music folder
MacOS - switching an external drive between MacOS and Windows, how to avoid data corruption and make...
-NTFS reader for Mac and a few other tips (suggested by a SeaGuru)
-Preparing the FreeAgent Drive for Use on a Macintosh Computer Through USB
-Third-party solutions for switching a drive back and forth (suggested by a forum user)
MaxUtilities.exe - Entry Point Not Found Errors
$Mft error
Not Supported/File skipped error message and/or red status icon and/or "backup failed" message
-Maxtor Manager - Backup Errors/Messages Found on Windows
-Seagate / Maxtor Manager: My backup status icon has turned red
-Workaround suggested by a forum user
-Multiple tips
-Discussion about this between a user and me, the moderator
OneTouch, OneTouch II, OneTouch III, and OneTouch 4 drive blink codes
OneTouch 4 Mini software download
Opening the drive/removing the drive from external case
Power supply identification
-Seagate (FreeAgent and other) external drives
-Maxtor (OneTouch and Personal Storage) external drives
.pst files - backing up Microsoft Outlook contents
A SeaGuru (everrest)'s helpful advice
Microsoft Support article 196492
Microsoft Support article 238782
Microsoft Support article 287070
Replica says it is full
Replica won't complete software installation (suggested and full discussion by forum users)
Safely Remove/Safe Removal is impossible, drive is busy
Seatools for Windows error - "Unhandled exception has occurred in your application"
Sleep - how to turn off sleep settings in MacOSX 10.5, Leopard
Tutorials for most Seagate and Maxtor-brand drives and bundled software
Windows Vista Generates a Blue Screen Caused by MXOPSWD.SYS
