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BlobobX
Posts: 12
Registered: ‎08-16-2012
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-18-2012 06:15 PM - edited ‎08-18-2012 06:34 PM

TestDisk it looks good..."TestDisk is powerful free data recovery software! It was primarily designed to help recover lost partitions and/or make non-booting disks bootable again when these symptoms are caused by faulty software, certain types of viruses or human error (such as accidentally deleting a Partition Table)."

Do you think this it will help....??If the program Rebuild the NTFS boot sector...i will lose my files or not..??

On your opinion what is the best to do...??

 

After restore my files....Format the disc and see if it works again or try fix with linux...or send back the HDD to seagate to send me a new 2TB HDD...??

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kenji57
Posts: 504
Registered: ‎04-13-2012
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-18-2012 07:08 PM

I don't think there is anything physically wrong with your drive. The fact that your HDTV can still read all the files shows that the drive is working OK, but the MBR is overwritten making it unreadable by Windows.

 

Maybe you can fix up the MBR so windows can read it again. Or maybe you just recover your files and format the disk and start over again.

 

If TestDisk can rebuild the NTFS boot sector you shouldn't lose your files, but if there is an option to copy the files to a backup first that would be safer.

 

If you have backups of your important files then you never have to worry about  the drive being corrupted, lost or failing.

You just reformat it and recopy your files. That's what I do, so I've never actually used TestDisk.

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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)
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BlobobX
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-19-2012 06:03 AM

The "SeaTools for Windows" can do anything for this problem...??

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kenji57
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-21-2012 02:57 PM

I don't think so, because windows can't see the drive.

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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)
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BlobobX
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-23-2012 01:58 AM

OK......i have restore all my files from the 2TB HDD....what to do next...??Try to format the HDD and see if works again or send it back to the seagate to get a new one.....??

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kenji57
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-23-2012 02:36 AM - edited ‎08-23-2012 02:37 AM

So you were able to recover all your files? That's great. Was that with TestDisk?

 

Yes, now that you have recovered your files you can reformat the drive. I think it is best to delete the partition completely and create a new one.

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For the sake of your own health and sanity, if your data is important to you, keep a second copy on another storage (a backup)
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BlobobX
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-23-2012 03:07 AM - edited ‎08-23-2012 03:08 AM

Yes... i have restore all my files to an other 2TB HDD but with the Restorer 2000 Pro...very good and very fast program.TestDisk it is not easy to use.

I will reformat the HDD.....but if the HDD doesn't work again after the reformat then i will send the HDD back to seagate to send me a new...??

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AskTheLeaf
Posts: 2,675
Registered: ‎06-13-2011
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-23-2012 08:42 AM

BlobobX wrote:

Yes... i have restore all my files to an other 2TB HDD but with the Restorer 2000 Pro...very good and very fast program.TestDisk it is not easy to use.

I will reformat the HDD.....but if the HDD doesn't work again after the reformat then i will send the HDD back to seagate to send me a new...??

I'm so glad to hear that you were able to restore your files!

In case the drive fails formatting and you'd like to exchange it, please visit this website:

 

http://www.seagate.com/support/warranty-and-returns/

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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
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BlobobX
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Re: External 2TB Hard Drive Problem......Can't see the files.Please Help.

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‎08-28-2012 08:44 AM

I have reformat the 2TB HDD and now it works like new.:smileyhappy:

Thanks for the help.

Do you know what cause that problem and how i can avoid this problem...??

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