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Visitor
rossF
Posts: 1
Registered: ‎11-21-2007
0

External Drive lost power while saving, now won't register...

Today I was at my photo studio and tripped over the power cord on my Seagate 200gb push button backup external drive...The cord did not come directly out of the drive, but it came out of the box that's in the middle of the power cable. I'm not positive but it might have happened while I was saving a file to the drive. When I plugged the drive back in (using a mac osx) it said that the computer could not recognize the drive. I took the drive home to my PC which I usually use it on. When I turn it on it sounds normal and shows up as "N:" in My Computer but it doesn't say "SEAGATE" next to it like it normally does. Now, when I click the N drive it says "N: is not accessible, the parameter is incorrect" but when I first clicked on it an hour or so ago it said the drive was not formatted but I chose not to format it... When I right click on the drive and click properties, the file system comes up as "RAW" which I thought was kind of strange... When I right click My Computer, Manage, Disk Management, then it is labeled as Disk 1 and Healthy (Active)...However, it says that 181 gb of it are free and that same number is the capacity, which isn't right...I did not format the drive. What's strange is all the other drives are NTFS file system and right now this drive doesn't have anything in the file system tab under disk management... If anyone has any tips on how to proceed please let me know, what are my chances of data recovery? Do you think if I sent it in to seagate they could help? There is crucial data on this drive...
Former Seagate Employee
TRoss
Posts: 339
Registered: ‎11-09-2007
0

Re: External Drive lost power while saving, now won't register...

Hello,
 
It appears the drive lost it's partition due to being unsafely removed while copying data.
 
You will need to repartition/format the unit.
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