10-15-2011 01:16 PM
I have a Maxtor 3200 External Hard Drive which has been working fine until 2 days ago when the computer says that it can't recognize the hard drive now it says nothing. I have thousands of albums on it, any help please.
10-18-2011 06:25 AM
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troublesh
If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x
Thanks!
10-31-2011 11:07 AM
I have the same problem.
I have eliminated software as the cause, and I think it is the power cord that is the cause.
Although I can't say for certain that this is the culprit, it should be considered.
Now, to find a power cord for it.
good luck.
Bob
11-01-2011 10:40 AM
You can track down a replacement power cord at local computer or electronic supply stores. Just be sure you get one with the same specifications as the current one:
http://seagate.custkb.com/seagate/crm/selfservice/
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