02-15-2012 03:28 PM
I have a seagate external hard drive. It was working great, now when I click on it, it says this folder is empty. I know all the files are there as it shows space used, also I scanned it with my anti-virus and it went through everyfile and picture on the drive. I installed the best software I could find for it from the website, but it says it is for XP. I run windows 7. I downloaded seagate tools and ran every test except the generic long as I am afraid of what it means when it says... "will FAIL the hard drive if repair is unsuccessful." All the other tests passed just fine, turns on and off normally, I've swapped out two of the usb cables numerous times so I dont think its a cable issue. Seagate tools brings up the model number as ST3250623A.
Thanks for your time,
02-16-2012 12:51 PM
To update my Seagate external Hard drive has passed every test including the Generic Long, and when I click on it, it still says folder is empty.
Is there anyone out there with any advice on this?
09-18-2013 09:15 AM
Have you tried accessing your files by moving the drive to another computer? How does the drive appear in Disk Management?