01-02-2009 09:12 PM
I've been very unhappy with the Maxor Manager. It will not recognize my Maxtor One Touch 4 1TB external drive although the drive shows up fine in the Windows browser. I think this occured after it did an update of the software. It does not show up on the Add or Remove programs list. Their does not appear to be any uninstall in the installed directory. I tried to run the original installation program from my drive and it reports an error since a newer version is already installed. So if this program is useless I would just like to get rid of it off of my computer, unless anyone else has any suggestion on how to make it recognize the drive.
Thanks for any help possible.
01-03-2009 05:59 PM
01-08-2009 07:58 PM
I finally received 1 reply yesterday that only sent me to the following link:
But the fix action here was to start a service. Buy my system does not even have that service installed. So I'm guessing that is the problem, but I'm waiting to find out how to get the service setup so it can be started.
Just waiting for another reply now.
01-09-2009 05:02 AM
Hi.... I was able to get thru to tech support and solved this issue... below is a cc of the solution ... it is good thru 1/17.
Works great !!
Here is a link to the software download page for the OneTouch 4 Plus:
Enter the following 12-digit code:
This code is valid through January 17, 2009.
If you have any additional questions, please let me know.
Phone: 800-732-4283 (North America)
1 800 759 109 (Asia, Australia and New Zealand)
05-07-2010 05:42 PM
well that doesnt make much sence now does it
why should there be a temporary "service" to uninstall something they wanted us to have installed to use the product indefinately?
Why not just leave us with a file we can download and use at anytime?
05-10-2010 08:49 AM
This will help you uninstall it.