The One Touch III Triple drive was connected for almost 2 y on a Windows 2000 server and stays connected 24/24 h. Now it is impossible to access the drive anymore. The upper light is blinking. It is not recognized anymore by the system. I connected the drive to several computers (win 2000 & XP Pro) with the different IF (USB/Firewire400/Firewire800). At power-up of the drive the 2 lights came on but the lower one goes out and the upper one starts blinking (for ever). Support of Maxtor told me to break the seals and see if I can use them in a computer with SATA connectors. The PC sees the drives but ask to format them. I suppose the drives are OK, only the Interface is dead. What I did not know ( of was forgotten after 2Y) was that they were in RAID 1 (I suppose). On the PC I see on drive A 1 partition of 300 GB on drive B I see 2 partitons in total also 300 GB.
The question : Can I rebuild the data ?
I have a identical drive stil working. Could itwork to swap the drives (remove the working Units by the unaccesible ones).
I do not know something of rebuild RAID's. Is there a change to access the data in that way.
Maxtor ask betwween 600 and 900 Euro to rebuild the disks with no garantee.
Now I have broken the seales my warranty is gone (they did not like i returned the drive unit). Very nice service. Legal theft.
If you "joined" the drives, then the two drives acted as one. You get a bigger drive, but any failure of one loses both, most of the time.
If you mirror, most likely, depending on the interface, the disks should, as Maxtor stated, be able to be removed and the working drive information be retrieved by poping into a PC. The two disk should just act like "cloned" drive with data and FAT on both.
Alas, it all depends on the interface and how the information was written on the mirror.
RAID is nice, but if they fail, the setting can determine what you can get off the disks. If one disk goes, the RAID may go with it, depending on how the information is written. With fancy systems you should be able to identify the "bad" disk via software or a "light". You swap the disk and the other RAID disks copy the needed information to the new disk.
Companies do not want to talk about failure of their drives. So they may not say what happend in case of failure. Most large RAID system have removeable compartments/disks. They are built for failures. These are sealed units and the price reflects that.
As Maxtor states and I personally recommend, these are "backup" drives. Always have duplicates of important information.