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SMGree
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SMGree
Posts: 1
Registered: ‎05-08-2010
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I/O Device Error

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‎05-08-2010 12:03 PM

I just set up a new computer with Windows 7 and attached my Maxtor One Touch (120 GB) external hard drive (USB) to it and every time I try to use it it keeps telling me 

 

"the request could not be performed because of an I/O device error"

 

The drive is working because I can save to it.  I just can't access the files I save to it from the old computer.

 

I have a number of files that I saved onto this drive and need access to it.  What is causing this I/O error?

 

Any and all assistance is greatly appreciated.

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Administrator
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AlanM
Posts: 6,540
Registered: ‎11-02-2007
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Re: I/O Device Error

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‎05-10-2010 08:53 AM

First step - run checkdisk on it. 

 

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=184611&NewLang=en

 

Also SeaTools for Windows.

 

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=202435&NewLang=en

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Give a hoot. Backup your data on a second storage media.
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