Reply
Regular Visitor
fairway
Posts: 2
Registered: ‎12-16-2008
0

Maxtor 4 plus hang up

The backup process hangs up when the SafetyDrill Copy is 85% complete after trying numerous times.
Byte
tagalong
Posts: 4
Registered: ‎12-20-2008
0

Re: Maxtor 4 plus hang up

Yes, exactly the same problem I am having. I wonder if there will be a response here, or should I open a new post?
Kilobyte
T Wayne
Posts: 36
Registered: ‎01-25-2009
0

Re: Maxtor 4 plus hang up

Opening a new post is probably a good idea; it makes it more obvious, plus you can each specify what your OS and version is, plus the exact wording of any error messages. 

 

Personally, from the lack of responses I see here in most areas, I'd say contacting tech support for this one might be the best path for both of you.  That 85% must be a meaningful number since each of you came up with it separately. 

 

Sorry I can't help,

 

Regards,

 

Byte
tagalong
Posts: 4
Registered: ‎12-20-2008
0

Re: Maxtor 4 plus hang up

An answer has been found. SafetyDrill fails because there are bad clusters on the disk.

Regular Visitor
fairway
Posts: 2
Registered: ‎12-16-2008
0

Re: Maxtor 4 plus hang up

How do you move forward?
Byte
tagalong
Posts: 4
Registered: ‎12-20-2008
0

Re: Maxtor 4 plus hang up

I downloaded Active@ Disk Image. It was able to copy the disk successfully, although when it came to certain areas of the disk, presumably the bad blocks, it slowed down so much that I thought it had stopped working. It did finish, taking about 2 hours for a 60 GB hard drive. Without the errors it would have taken much less time.

Be aware that even though one can download Active@ software free for a 21 day trial, the image it creates is  .adi, (Active data  image)which means, I assume, that to restore you will need to have purchased the Active@ software.

Cheers.