09-03-2008 11:33 PM
09-04-2008 06:46 AM
09-07-2008 12:26 PM
09-30-2008 02:37 AM
09-30-2008 06:42 AM
10-13-2008 12:58 AM
Hi, I have this exact drive with this exact problem.
Purchased about a month ago, it ran fine until one day it stopped being recognized.
It does not spin up, and Windows (XP and Vista) onyl recognize it as USB Device, but will not install.
Tried on 3 different PC's.
Tried following all the troubleshooters and installed the SeaTools and everything.
What is the usual solution for getting a replacement drive from SeaGate and also bustin this one open to connect it straight to a SATA port and getting all my documents back?
01-19-2009 07:39 PM
03-30-2009 08:56 AM
Today I experienced a similar problem.
I plugged my Maxtor 1TB Hard Drive (PN: 9NZ2D8-500) back into the mains after a clean-up of my office space and after some initial whirring it failed to spin up properly and all the noise stopped - the LED at the front never came on and the drive doesn't communicate at all with my PC (running Windows XP). It appears the drive just can't boot itself up, and I don't klnow wht the problem is. Lots of important information on the drive so any help would be greatly appreciated.
04-12-2009 01:44 AM
I bought my 1,5 TB external Drive (9NZ2DR-500) last week and got it yesterday. The drive worked fine and I stored nearly 1 TB data on it. Today i switched my PC (XP) on, but the Maxtor Basics drive was not found. I tried it on another Notebook (Macbook with Mac OS 10.5.6) but also without success. The device manager couldn't find anything, also GetDataBack and testdisk.
It's "good" to see that I am not the only one, because I thought "juhu my Maxtor drive is one day old, and maybe nearly 1 TB data is lost now"
04-14-2009 10:11 AM
Here is my problem: My Maxtor Basics Desktop 1000 GB after 15 days don't work any more.
Here are the numbers of my Maxtor:
PRODUCTO OF THAILAND
ASSEMBLED IN CHINA
BUT: Inside the box with the Maxtor brand there is a Seagate Barracuda 7200.11
Here are the numbers of the Seagate Barracuda:
The serial number checker ( that you find here: http://seagate.custkb.com/seagate/crm/selfservice/
says that my Hard Disk is not affected. This is not the truth, my hard disk has got the same problems of the affected one!
Ok, i don't mind about the hard disk, i just want my data back.
It's your duty to recover all my data free, because you sell me a broken product and you already knew it was broken!!!
The Questions are:
1. Can you repair it and give it me back with all my Data?
2. Can you recover my data as free and change my broken Hard Disk with a new one?
I payed money to buy a product of yours, and now i feel lost! I lost all my jobs, all my life is inside your broken hard disk. I'm frustrated too, because i'm loosing a lot of time for your guilty! I need a solution!! Don't ask me no more money to recover my data!! I SHOULD ASK MONEY TO YOU FOR WHAT YOU DID!!!
Regards Mr. Giorgio d'Ecclesia