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Visitor
JJTun3
Posts: 2
Registered: ‎06-10-2010
0

Maxtor One Touch 4 Plus - Won't turn on

OK, just today my Maxtor seemed to me to be working fine until I look at it while fixing something for my PC and it was blinking rapidly it's light. I tried accessing it though a shortcut folder but my computer said it couldn't find it. My computer has an operating system of XP by the way.

 

So I go and disconnect it from the power but it was still blinking it's lights! I was shocked but realized it must be getting power from the Firewire??? Not sure... I then unplug it (the firewire) from the back of the unit itself and waited for 3 seconds and plugged everything back in. But when I plugged it in, the light doesn't turn on anymore.  Went to "My Computer" to just to see if what I did worked and it didn't of course. I have it unplugged right now and I have many important documents kept here as backups incase my xp crashes on me for some reason. Please help me, I don't want to lose my files!:smileysad:

Visitor
JJTun3
Posts: 2
Registered: ‎06-10-2010
0

Re: Maxtor One Touch 4 Plus - Won't turn on

Do you guys need a serial number or any other number?

Yottabyte
fzabkar
Posts: 4,661
Registered: ‎01-27-2009
0

Re: Maxtor One Touch 4 Plus - Won't turn on

Can you hear the drive spin up? Any vibration? Did you drop it?

Can you see the USB enclosure with Microsoft's UVCView utility?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe

If your data are important, then you will need to remove the drive from the enclosure and connect it directly to your motherboard. You may want to ask Seagate Tech Support for their OK before you do, though, as this will void your warranty.