09-02-2008 07:55 AM
09-02-2008 08:27 AM
11-01-2008 09:10 PM
I read all the thread and checked all my drivers as was instructed by this msg thread. My drivers are fine. I tried connecting the USB and the firewire and in both cases the drive was detected in Windows Explorer but not in Maxtor Manager. I've only used this drive a few times but it always has issues. Bad product...
11-01-2008 09:15 PM
11-01-2008 10:14 PM
It finally just quit picking it up all together, not even an error, just nothing. I'm going to have to send it in for a new one.
Yea, that link doesn't help at all. It's probably just easier for them to give a generic response.
11-03-2008 08:44 AM
This is a "common" problem because it is a symptom of many different source problems - operating system driver corruption, USB port malfunction, cable malfunction, partition corruption, drive failure, just to name a few.
The link that I supply is to a troubleshooter document that is very useful because it covers numerous possible source problems.
But sometimes drives just fail - please simply create a warranty replacement order if you have tried all the troubleshooting steps.