09-03-2011 11:34 PM
Wow. I was having a problem with my OneTouch 4 Plus, and was ready to throw in the towel.
After looking at this thread I tried a different cable and it worked.
Thanks everyone! Who knew it could be that easy?
05-13-2013 09:28 PM
hello everyone! i was getting the same message everyone was getting...USB device not recognized blah blah blah....it seems that lately the recognition of the USB device/drive by the maxtor was spotty and tonight it finally gave out! scared the sh*t out of me as we have so many of our baby's pictures on there - just so much stuff. anyway - i took the cable from my video camera, and plugged that into my pc and maxtor and IT WORKED. Maxtor was recognized. My guess is that these dual cables that they provide you with (I bought my maxtor one touch 4 mini 250 GB back in '08) are faulty. DON'T stress out. Just use a different USB cable and I bet this will work for 80-90% of cases. Good luck