10-03-2008 01:12 PM
10-06-2008 07:12 AM
I was actually surprised that the Code 10 error in Device Manager was caused by a faulty power supply. Live and learn. Thanks for posting your results.
11-11-2008 04:30 PM
Great Advice--wonderful instructuons!! Much like another poster, I, too was Terified prying the plastic case open & then having to go into my 2 year old 'Virigin" Gateway (which i have never touched inside--never had to!) So it was quite tense--but as you said, found the P6 plug & the multifaceted pin connector (whatever you call that)--and it's working wonderfully! So, now th e question is --WHY did the maxtor 3200 stop functioning--power light indicated current--could it be the USB cable? i had it for over 2 years in that plastic container--no problems--maybe ventilation? it would be nice to know the cause--. thanks, guy--you save d a bunch of us--perhaps you should run a geberal POST --ya did Good!!!
11-18-2008 10:00 AM
I have had this problem and what I have now found out is that the motherboard has a current limiting circuit for the USB ports. Sometimes this circuit gets screwed up and it affects USB mass storage devices. Nothing is wrong with the Mass Storage devices, whether it is the Maxtor or Thumb drives that the computer will not recognize. I just had Dell change out my motherboard and now everything is recognized and working perfectly. This would explain all the problems described in this thread and several others on this service.
Alan: if you want more information call me.
11-22-2008 02:21 PM
Having similar problems as described here, but with a twist. My 3200 is about a year old, working properly so far. Suddenly, Vista does not recognize it properly. Under Computer, it appears as drive"L:", but with no further information.
Right click to properties shows a box with all zeroes - used, free, capacity.
Device manager shows, under disk drives, 'Maxtor 3200 USB Device'. Right click to properties here shows device status as working properly.
Power light is on, using original power supply that it came with. Upon power up, I can hear the drive spinning up, no clicking or other unusual sounds.
As final check, I plugged it into a different Vista computer, with the exact same results.
Thoughts? Suggestions? Is this drive a goner?
11-22-2008 06:24 PM
11-22-2008 06:28 PM
Wayne: Try your drive on another computer. Mine has worked fine on my desktop and has had the same problem you are having on my Dell Inspiron 6000 laptop. You may not have lost a thing. Just copy the data to another drive to back it up and find another computer to run that Maxtor from. Get back to me on what you have found when you try this.
11-22-2008 06:32 PM
Sorry Wayne, I forgot to say I am runninng XP the problem laptop at SP 3, which just came out and may have some Vista code in it, and my Desktop is running unupdated XP SP 2......
Try your disk on an XP SP 2 machine if you can find one, friend, neighbor...... someone
11-23-2008 03:16 PM
Thanks for the input. I have now tried the disk on not one, but two, XP computers, as well as the original two Vista machines. Neither of the XP's have SP 3 installed.
Same result on all. I guess I know the answer - I'm buying a new disk. At least I don't have to worry about data retreival, as the disk was purely a backup drive. As long as my primary drive continues to function, I'm OK. I'll be getting a new drive quickly, as I get nervous when I don't have a backupfor my data.
Thanks for the help. Hope you have better luck.