03-05-2009 06:49 AM
Here is some interesting information from the publication PC SECRETS
USB devices unrecognized due to bad cables
A subtle USB failure led Jeff Denton to discover a harsh and not-well-publicized reality about many USB devices:
"Through the years, I've run into the old 'USB Device Not Recognized' at times and, for the most part, just did numerous replugs — and somehow they eventually worked. Then my son gave me two 500GB USB external hard drives he was having problems with. I tried them on multiple PCs and had the 'not recognized' problem, did the MS troubleshooting, and always got to the 'replace the device' recommendation at the end of the troubleshooting process.
"I swapped out USB cables numerous times with cables I'd been using for years. Then I did what seemed like weeks of research on the Web and was about to give up when finally I found a forum that suggested buying a new cable. Per the forum, this one suggestion seemed to have helped literally hundreds of people.
"I did just that. A [new] heavy-duty cable ... solved all the issues I'd been having, and the two drives came to life with no problems since. All of the other USB devices I'd been having trouble with over the years now [work] as if nothing had ever been wrong. They are now all recognized on the first plug-in.
"I might also mention I've always been an advocate of using the 'safely remove hardware' program, so that was not the issue, either. Just wanted to pass this along, as it has saved me much heartburn. And to think I almost tossed some of these devices."It's not just cables, Jeff. USB flash drives are also prone to this kind of failure. It comes from the mechanical flexing of the plug, which can crack the soldered electrical connections inside the cable or USB device. Depending on how the device or cable is inserted into the socket, the cracked connections may or may not make contact and conduct electricity, which is why this can appear as an intermittent problem.
Once the solder connections are broken, there's no practical way to fix them. Your best bet is to prevent the problem from the start. Whenever you plug in any USB hardware — including cables — make sure you grip the device solidly where it's meant to be gripped. Insert and remove the device perpendicularly to the socket, with no sideways or up-and-down forces. Don't wiggle the device to insert or remove it.
Straight in, straight out, and you'll avoid the most-common kind of USB connection damage!
ANYONE TRIED THIS AN HAD A HAPPY EXPERIENCE??????????????????
05-14-2009 07:01 AM
I had the same problem that many here have had.
Dell Dimension 8300 / XP SP3
Maxtor 3200 quit working
I had a solid green light on the drive and the power adapter.
I tried to buy a new power adapter but couldnt find one with the right voltage/ amperage combo and didn't want to risk using the wrong kind.
I broke the unit out of the plastic shell, removed the drive from the metal cage, removed the USB adapter card, and installed the drive internally in my tower.
Booted up and bingo!
I got 40 gigs of music and pictures back!
Nothing wrong with the drive.
Thanks for all the help.
06-14-2009 05:38 AM
09-07-2009 07:02 PM
So many months ago when my maxor stopped working, all of my thumb drives stopped as well. Suddenly a couple
of weeks ago they started working again. I have not tried my maxors on this laptop again as they now reside on my desktop and are working perfectly. Someday I will move one over for a test.
I am still thinking this is a driver or other software problem helped out with a weak power supply not giving the
maxor enough amps and it pulling amps from the USB supply.. Windows sees usage and for some reason
errors out the drive. Could be the Windows problem has been solved..... Anyone tried a previously failed drive
again to see if it now works on USB. What would you do if it did?
09-08-2009 08:48 AM
Did you see this other thread here? You're the pioneer on this one!
12-16-2009 08:55 AM - edited 12-16-2009 09:00 AM
I had the same code 10 problem. My steps:
1. I have another Maxtor - One touch. I took his power supply and connected to 3200. It start works fine.
2. Ordered another power supply exact the same model as it was in 3200.
3. Once it came - connected to 3200 - works like new right away.
Even tough light is green with old supply it loks like the problem lies in supply itself. Try my approach. New supply costs about $9. Google it.
12-22-2009 06:54 AM
I also have the Maxtor 3200. Can you tell me where did you buy the power adapter? I believe mine died as well last night. I am wary to buy those generic adapters fearing it will break my HD if the volt spec not identical.
12-30-2009 01:21 PM
OK, so after spending a couple of hours reading the threads about failed/unrecognized Maxtor 3200, I replaced the power supply (which took a while to find the right one with volts, etc.) Bingo! Works like a charm, at least for now. I quickly transferred my files back to the Vista laptop.
For those of you hesitant to open the Maxtor and transfer thre hard drive to a PC tower as others suggested, I found nifty product to make life easier. I/O Magic sells a "USB 2.0 Enclosure for 3.5 (IDE) Hard Drive". Basically, it's a replacement case for the Maxtor case and comes with the proper power supply cable, interface, etc. You will have to break open the Maxtor (not so easy), remove the hard drive (easy) and put it into the case for the I/O Magic. The supplied IDE and power connections made it simple to connect. Doing this also obviated the need to have an open slot in a PC or have an extra PC hanging around (which is why a lot of us bought the Maxtor in the first place).
I too suspect there is a prblem with the interface and/or power supply. The hard drive itself seems to be OK.
Thanks to everyone who posted suggestions. It was really helpful to put me on the right track for a solution.