09-26-2009 12:47 PM
I formatted my new 1TB Maxtor Basics Desktop Storage device and after the format only 429GB were available. I've done nothing other than format the 1TB device and now I can only access 429GB - what has happened?
I checked for bad sectors and it said there are none. Is the device really only a 500GB device and it was formatted in a certain way at the factory to show 1TB?
I used SeaTools for windows as suggested in the information on the support site and the diagnostics came back positive with no errors or negative results.
I'd like for the product to work - please can you help.
___________________Case Number 00597052Case Number 00597052case number: 00597052
12-26-2009 05:27 PM
12-27-2009 12:29 AM - edited 12-27-2009 12:51 AM
I want to be able to use the drive under Mac OSX as well as Windows.
I tried to format the drive in Windows XP, with Swissknife, when it only showed 429GB.
Found out that with OSX's Disk Utility you can format the entire drive as FAT32. You can choose between MBR and GPT and even GPT works fine under XP Professional 32-bit while it supposedly shouldn't...?
For me the problem is solved this way.
12-27-2009 04:12 AM
08-16-2011 04:37 AM
I had the same problem using a lecia 1tb I formatted it for use on my ps3 and it couldn't find both section
because the hard drive uses too hard drives inside it would only format one side
the software I found and works like a dream is
so simple just wipe your hard drive then format all your unallocated memory into fat 32 and then you should be up and running