06-12-2012 11:28 AM
Hello Everyone,
I'm having some problems doing a full restore via my Seagate Replica. Here is what happened with the exact steps I took:
My primary hard drive died and I got an exact replacement (exact model brand new) and installed it.
1. Installed new identical in every way hard drive (WD2500BEVT WD Scorpio Blue as if that matters)
2. Booted off of Seagate Replica Recovery Software bootable CD from http://www.seagate.com/support/external-hard-drive
3. Restored my system via a full system restore
4. Rebooted to a blinking cursor and the machine never boots (Doesn't matter that much as I only want the data on the machine)
5. As I don't care about getting this machine back up and running I popped out the drive and connnected it a universal drive connector via SATA/USB to copy the vital data off of it to a machine that works.
6. I'm able to see files and I do see file sizes but all the files don't open and seem corrupted.
Am I missing something?
After that I figured I should test the Segate Replica to see if it maybe had an issue itself. So I downloaded Seatools from the link above and it gave me the following output:
Seatools Output:
SeaTools Output
--------------- SeaTools for Windows v1.2.0.6 ---------------
5/20/2012 11:22:45 PM
Unit Serial: 2GJ104AF
Unit Model: Seagate Backup
Model: ST9250315AS
Serial Number: 6VC0296X
Firmware Revision: 0001BSM1
Identify - Started 5/20/2012 11:22:45 PM
Short DST - Started 5/20/2012 11:23:22 PM
Short DST - FAIL 5/20/2012 11:23:28 PM
SeaTools Test Code: 98C89EE1
Long Generic - Started 5/20/2012 11:24:02 PM
Bad LBA: 28106824 Not Repaired
Bad LBA: 28106825 Not Repaired
Bad LBA: 28106826 Not Repaired
Bad LBA: 28106828 Not Repaired
Bad LBA: 28106829 Not Repaired
Bad LBA: 28106830 Not Repaired
Long Generic Aborted 5/20/2012 11:37:49 PM
Short Generic - Started 5/20/2012 11:38:01 PM
Short Generic - FAIL 5/20/2012 11:38:30 PM
SeaTools Test Code: 98C89EC1
Long Generic - Started 5/20/2012 11:39:11 PM
Short DST - Started 5/20/2012 11:40:10 PM
Short DST - FAIL 5/20/2012 11:40:16 PM
SeaTools Test Code: 98C89EE1
Long Generic - Started 5/20/2012 11:40:39 PM
Short DST - Started 6/11/2012 11:36:36 AM
Short DST - Pass 6/11/2012 11:36:41 AM
Short Generic - Started 6/11/2012 11:36:47 AM
Short Generic - FAIL 6/11/2012 11:36:51 AM
SeaTools Test Code: 98C89EC1
Long Generic - Started 6/11/2012 11:37:00 AM
Short Generic - Started 6/11/2012 11:37:48 AM
Short Generic - FAIL 6/11/2012 11:37:52 AM
SeaTools Test Code: 98C89EC1
Long Generic - Started 6/11/2012 11:38:56 AM
Bad LBA: 0 Unable to repair
Long Generic - FAIL 6/11/2012 11:39:15 AM
SeaTools Test Code: 98C89ED1
Identify - Started 6/11/2012 11:40:14 AM
Short Generic - Started 6/11/2012 11:40:29 AM
Short Generic - FAIL 6/11/2012 11:41:00 AM
SeaTools Test Code: 98C89EC1
Long Generic - Started 6/11/2012 11:41:44 AM
Bad LBA: 28106824 Unable to repair
Long Generic - FAIL 6/11/2012 11:44:46 AM
SeaTools Test Code: 98C89ED1
As you can see, no matter how many times I tried I keep getting errors on the drive. Any ideas are appreciated?
Should I be restoring the OS before I do a restore? Or am I doing something else not detailed in the manual? Is there some other utitlity that would help?
Thanks,
Joe
06-12-2012 07:45 PM - edited 06-12-2012 07:46 PM
If it is failing seatools, then it looks like a big part of the problem is that your drive is faulty and needs to be replaced.
As for the restore, no, you aren't required to install the OS then do the restore...the full system restore is supposed to restore the whole system...OS, programs, data, the whole darn thing.
You might try running error checking on the external drive on another computer to see if that makes any sort of difference...dunno if it will but it's worth a shot.
Try a new recovery cd, try all of your restore points available...if it still won't work...then do a manual restore after you reload your OS onto the new drive and look into replacing this external...
Best of luck!
06-13-2012 10:34 AM
Hey Silence711,
Thanks for your reply. Just so you know I've tried to restore from 5 different restore points and 2 validated Bootable CD's No matter what it has always lead to data restoring and having a file size but being unaccessable.
You are right in that I might try it on a new machine and will do so later today.
Any other ideas are deeply appreciated.
05-21-2013 03:59 AM
Hi Joe, et al,
I'm having the identical proble: HDD died, brand new identical HDD installed, Replica restore using Seagate Recovery CD-R worked exactly as Seagate says it should. Reboots only to blinking cursor. Checked new drive on another system with Windows Explorer. All files and structure looks normal.
What solution did you find for this problem? Seagate tech support says reinstall Windows and start over. sort of defeats the prupose of having a "full system backup."
Thanks for any help.
Terry
©2012 Seagate Technology LLC