07-11-2009 07:30 AM
When I "check for software update" it display this message:
Microsoft Visual C++ Library
Program: c:\Program Files\Maxtor\ManagerApp\UpdateCheck.exe
This application has requested the Runtime to terminate it in an unusual way.
07-15-2009 08:31 AM
We'd like to know more about this error, if you have a chance.
Could you share the P/N of your drive? Check on the little white label on the drive.
What is the software you're using?
What kind of computer?
Who is your ISP (Internet Service Provider)?
Could you post a screenshot of the error?
Does it happen every time you click on "check for software update"?
Has the software update ever worked before?
Could you check your Event Viewer for the times this happens? To do that, first make the error happen. Then right-click on (My) Computer > Manage > Event Viewer > System - look for a Warning or Error that accompanied the error. Then check in the Application section of the Event Viewer, same thing. Post any info about those errors or warnings here.
07-18-2009 07:21 AM
This is the additional information you requested:
P/N : 9NU2A4-501
Software: Maxtor Manager V.188.8.131.52
OS: Windows XP Professional Service Pack 3
Computer: Destok, Compaq Presario Series 5000
Yes, the error happen every time I click on "check for software update" or when it does it by itself
Yes, it was working fine before, but I don't remember what changed in the computer.
Event Viewer System:
An error was detected on device \Device\Harddisk1\D during a paging operation.
Event Viewer Application:
Faulting application updatecheck.exe, version 184.108.40.206, faulting module msvcr80.dll, version 8.0.50727.3053, fault address 0x000046b4.
Sorry, but I didn't know how post a screenshot of the error, if you need it, just let me know how do it
Thanks for your time
04-07-2012 08:10 AM
When I try to run disc wizard from the start menu on my Windows-XP machine, I get the message:
This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information
I installed the wizard from Seagate DiscWizard Setup 220.127.116.1126
Digital Signature - Acronis, Inc Friday, October 16, 2009 11:38:58 AM
Seagate DiscWizard 18.104.22.16826 Copyright (C) Acronis, 2000-2006.