10-01-2008 09:40 PM
Our computer's motherboard crashed forcing us to get a new PC. The old computer was an HP Pavilion with Windows XP OS. We were using the Maxtor One Touch II external hard drive for backup. Luckily we backed up just 2 days prior to the crash. We went out and purchased a new PC, the Dell Inspiron i530S which of course came with Vista Home Premier. We are now stuck.
Maxtor II does NOT have software compatible with Vista. We were able to hook up the Maxtor and it was recognized by our new computer, and we were even able to transfer the data over via Vista's Easy Transfer software but of course this data was transferred over as "restore points". Because Maxtor II does not have vista compatible software, we have NO CLUE how to "open" these restore points!
Before being forced to buy casing and setting up the old hard drive for extraction, is there another way of opening these restore points? We do have a second PC in the home that runs on XP if there is a way to "filter" the Maxtor data through that PC? Keeping in mind that this second PC has much too small of a hard drive to accommodate all the maxtor data.
We have been googling for days and have yet to find a solution! Any help would be much appreciated!
Thanks in advance!
10-02-2008 04:59 AM
You can try the vista compatible version of retrospect hd and see if it will see the restore points on the external
you can download it in the download center under the onetouch 3 downloads.
10-04-2008 08:51 AM
You don't need any software to plug in the external and have Vista find it as an external drive.
You can copy and paste the data back.
10-04-2008 08:56 AM - edited 10-04-2008 08:59 AM
except if the drive has been secured with a password, then you need the correct driver and software afaik.
but then, you can just connect it to a windows xp computer, install the software and remove the password :-) or use the onetouch 3 software on vista?