01-21-2010 07:41 PM
I just purchased a new laptop with Windows 7. I have loaded my software and plugged in my drive. Windows knows it is there but the Maxtor software does not see it and consequently I cannot unlock the drive.
Is there an updated version of the drive software for Windows 7? Are there drivers available?
01-22-2010 10:35 AM
OneTouch II... whether that is compatible with W7 is sketchy.
What I would do is to load that software (or another one that should probably work) onto Windows XP computer if you can, or Vista would hopefully work as well. Then unlock it and disable the password, then it has a better chance of working correctly under W7.