11-27-2009 04:19 PM
I have try to hook up my Maxtor OneTouch III 500 GB drive to my computer after installing Windows 7 32 bit. The drive doesn't show up in My Computer or Windows Explorer. However it is listed in Control Panel>Hardware and Sound> Devices and Printers. There it indicates it is working properly but I can't access it.
I haven't found any reference to Windows 7 for this drive nor can I find any indication there is a new driver for Windows 7.
What should I do next. Really need to get access to it as it has my backup files.
11-30-2009 07:15 AM
Sounds like it is password locked. Take it back to the original PC and disable the password.
Or use the OneTouch 4 Lite software to unlock it.
12-01-2009 04:40 PM