Windows 7 doesn't recognize OneTouch III

neoflyer · ‎11-23-2009

I have try to hook up my Maxtor OneTouch III 500 GB drive to my computer after installing Windows 7 32 bit. The drive doesn't show up in My Computer or Windows Explorer. However it is listed in Control Panel>Hardware and Sound> Devices and Printers. There it indicates it is working properly but I can't access it.

I haven't found any reference to Windows 7 for this drive nor can I find any indication there is a new driver for Windows 7.

What should I do next. Really need to get access to it as it has my backup files.

AlanM · ‎11-02-2007

Sounds like it is password locked. Take it back to the original PC and disable the password.

Or use the OneTouch 4 Lite software to unlock it.

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Give a hoot. Backup your data on a second storage media.

jrlosh · ‎12-01-2009

I have the same problem but I no longer have a vista comp. I looked at your OneTouch 4 Lite software link and it says this will only work on a vista machine. Can I install in on a windows 7 machine and still do an unlock?

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Windows 7 doesn't recognize OneTouch III

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